[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[McIDAS #XCH-253330]: problems with data on goessouth.unidata.ucar.edu?

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [McIDAS #XCH-253330]: problems with data on goessouth.unidata.ucar.edu?
  • Date: Mon, 12 Mar 2012 13:15:04 -0600
Hi Barry,

re:
> We have a McIDAS-V user who emailed us (below) this past weekend
> saying that he can no longer access data on the server
> goessouth.unidata.ucar.edu. I verified that it's not accessible from
> my McIDAS-V and McIDAS-X sessions. They gave these results:
> 
> McIDAS-V gave "Could not connect..." error with "Dataset may
> require ADDE accounting information"
> McIDAS-X command DSINFO I SOUTH eventually timed out and gave
> "TOO MANY LINES TO LIST" error
> 
> Do you know when or if that server will be available again? (It's on
> the list of publically accessible McIDAS ADDE servers at
> http://www.unidata.ucar.edu/software/mcidas/adde_servers.html.)

Removal of the existing software development environment and applying a large
number of operating system patches on goessouth unexpectedly resulted in a
problem in serving the GOES South America data.  That problem has now been 
fixed,
so your user should once again be able to get data with no problems.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: XCH-253330
Department: Support McIDAS
Priority: Normal
Status: Closed