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[McIDAS #JGU-378119]: cannot connect to server

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  • Subject: [McIDAS #JGU-378119]: cannot connect to server
  • Date: Tue, 08 Feb 2011 17:01:12 -0700
Hi Kathy-Ann and Bernie,

Kathy-Ann wrote:
> I followed Bernies instruction and did the DATALOC DEL and ADD and no luck..
> 
> DATALOC HOST gave me a list of server and the IP address but yet not
> connecting to server.

I got your second email with information on SSHing to your machine.  I logged
on and started poking around... I ran into the same problems that you did --
access to several servers on port 112 is being blocked somewhere close to
you (i.e., on the machine itself (63.175.159.25); on the firewall for
CIMH; in the firewall for your ISP; or somewhere else in the chain.  I
say this because ADDE servers that we maintain are completely open to
all traffic on port 112, and I couldn't get to those servers from your
machine.

I have gotten our system administrator involved in figuring out where the
connection attempt is being blocked.  Hopefully we can figure out something
in the next couple of days.

More as I learn things...

Cheers,

Tom
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Ticket Details
===================
Ticket ID: JGU-378119
Department: Support McIDAS
Priority: Normal
Status: Closed