[LDM #BSF-129906]: ldmd.conf question

Hi Tiffany,

> We are currently migrating our Linux servers(RHEL 6 >> RHEL7.8) and
> therefore updating our LDM from 6.11 to the latest version.  I apologize
> ahead of time as LDM and Linux are both newer for me :)

No worries. We're here to help.

> I am currently running into an issue where in our ldmd.conf files if I
> have resolvable DNS names in the config it returns errors such as:
> 
> [6443] LdmConfFile.c:getPrevProdInfo:557   NOTE  Previous product-information 
> file ".a359f4e7d19237320a0f4d9bb54de39d.info" doesn't exist
> [6443] requester6.c:req6_new:588           NOTE  LDM-6 desired product-class: 
> 20201005220650.914048 TS_ENDT {{WMO, "/home/rabin/ussw/eca([0-1][0-9][0-
> 3][0-9][0-9][0-9][0-9][0-9][0-9][0-9][0-9].[0-9][0-9][0-9]).gz"}}
> ; no such host is known236                 WARN  Couldn't get IP address of 
> host dontpanic.nssl.noaa.gov
> [6443] LdmConfFile.c:requester_exec:925    NOTE  Sleeping 60 seconds before 
> retrying...
> 
> I can do a nslookup and ldmping on the DNS name on the same server.

That's odd.

> However, when I put in the actual IP Address of the hostnames in the
> ldmd.conf it works just fine without errors. I have tried adding the IP &
> DNS to my etc/hosts file and it still fails.
> 
> Is there something else I need to do for the DNS hostnames to work
> because that would be more ideal than using the direct IP?

Indeed.

Would you please send me the relevant REQUEST entry in the LDM 
configuration-file and the output of the command

    dig dontpanic.nssl.noaa.gov

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: BSF-129906
Department: Support LDM
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.