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[LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly

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  • Subject: [LDM #GUQ-669331]: Both Radar and Satellite feeds stopped downloading abruptly
  • Date: Thu, 26 Sep 2019 15:40:01 -0600
Hi John,

re:
> Yikes.  That has happened before on that system.  I’ll get that corrected and 
> let you
> know the results.

Thanks!

re:
> Thank y’all so much for doing all that!

No worries.  This one has been a puzzler!

re:
> It looks like shaping for sure.  It’s just narrowing it down is the difficult
> part :(

I guess I should have added that finding what appears to be a problem with
the Ethernet interface being used on rime put on hold my belief that there
is packet shaping going on.  The reason I say this is that NO larger
products had been received overnight on rime, but as soon as I added
the IDS|DDPLUS feed of small products, they were all received with latencies
that dropped pretty rapidly to zero.  We'll know for sure after the issue(s)
with the Ethernet interface/connection have been sorted out.

re:
> Thanks

No worries.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: GUQ-669331
Department: Support LDM
Priority: Normal
Status: Closed
===================
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