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Hi Bongchul, re: > [ldm@ip-172-31-52-140 ~]$ ping s-iihr52.iihr.uiowa.edu > PING s-iihr52.iihr.uiowa.edu (128.255.26.164) 56(84) bytes of data. > 64 bytes from s-iihr52.iihr.uiowa.edu (128.255.26.164): icmp_seq=1 ttl=48 > time=22.0 ms > 64 bytes from s-iihr52.iihr.uiowa.edu (128.255.26.164): icmp_seq=2 ttl=48 > time=22.1 ms > ... > ^C > --- s-iihr52.iihr.uiowa.edu ping statistics --- > 16 packets transmitted, 16 received, 0% packet loss, time 15020ms > rtt min/avg/max/mdev = 22.039/22.179/22.321/0.131 ms OK, ping can get through. I just tried running 'notifyme' on a Unidata workstation, and it can not reach the LDM on your machine (s-iihr52.iihr.uiowa.edu) either: [ldm@gale ~]$ notifyme -vl- -f ANY -h s-iihr52.iihr.uiowa.edu 20160811T221936.391277Z notifyme[31334] NOTE notifyme.c:380:main() Starting Up: s-iihr52.iihr.uiowa.edu: 20160811221936.391131 TS_ENDT {{ANY, ".*"}} 20160811T221936.391303Z notifyme[31334] NOTE ldm5_clnt.c:460:forn5() LDM-5 desired product-class: 20160811221936.391131 TS_ENDT {{ANY, ".*"}} 20160811T221936.422572Z notifyme[31334] INFO error.c:236:err_log() Resolving s-iihr52.iihr.uiowa.edu to 128.255.26.164 took 0.031222 seconds ... It looks like there is a firewall on your machine/in your domain/in UIowa that is blocking inbound connections on port 388. As soon as the firewall block is removed, you should be good to go. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: SFT-487549 Department: Support LDM Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.