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[LDM #ZBU-555571]: LDM contact inquiry

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.


  • Subject: [LDM #ZBU-555571]: LDM contact inquiry
  • Date: Thu, 13 Mar 2014 15:26:53 -0600

Don,

The email address <address@hidden> should be used for questions about 
data-distribution via the IDD.

If your LDM reports via rtstats(1), then you can also go to the website 
<http://www.unidata.ucar.edu/cgi-bin/rtstats/siteindex> to see how your LDM is 
doing.

> Is this still the correct email address to use if my question is
> something along the lines of:
> I just upgraded my LDM server.  Can you tell me if we are still syncing
> with your (UCAR/NCAR) LDM server correctly?
> 
> Is this more of an LDM Data Feed Support question rather than an LDM
> Software Support question?  Or is that even significant?
> 
> Thanks!
> --Don

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: ZBU-555571
Department: Support LDM
Priority: Normal
Status: Closed