Jeff, > steps: > shut down 6.8.1 fine > removed 'runtime' sym link from 6.8.1 > created new sym link runtime to 6.9.0 > #ldmadmin clean > #ldmadmin start > error counter_writer not 0 The fact that the writer-counter in the product-queue wasn't 0 when you executed "ldmadmin start" indicates that either the queue was corrupt or that another process had the queue open for writing. Did you have a cron(8) job running that had the queue open? Regards, Steve Emmerson Ticket Details =================== Ticket ID: XER-992697 Department: Support LDM Priority: Normal Status: Closed