Evan, > I think the best thing for me to do is to uninstall and reinstall with > the RPM that was supplied to us. RPM, eh? Installing the LDM package in a manner that we don't support complicates troubleshooting. > I guess we should close this ticket and I will see if starting from > scratch helps. Hopefully I won't need to bother you again. > > Thanks for the help and for showing me how I can run diagnostic > scripts (like printEnvironment) through the EXEC mechanism. You're welcome. Good luck. > --Evan Regards, Steve Emmerson Ticket Details =================== Ticket ID: RNO-491904 Department: Support LDM Priority: Normal Status: Closed