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Mike, > I read the article, and it seems very doable. We would use a virtual IP > instead > of switching ports, so the upstream ldm will see us as a completely separate > entity from the other ldm. Given this method, is it still > "potentially problematical" if *some* of the products sent to ldm 1 are the > same as those sent to ldm 2? Sorry, I was thinking of something else. There shouldn't be any problems at all. > Thanks, > > Mike > > p.s. What software package do you guys use for your email support system? > We need to setup something more formal than our current system for doing > this. We use SupportSuite. It's cheap, seems to have what we need, and allowed for an easy transition from our previous system. Tom Yoksas is the expert on it <address@hidden>. Regards, Steve Emmerson Ticket Details =================== Ticket ID: RZL-111060 Department: Support LDM Priority: Normal Status: Closed