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[Support #TXN-293177]: LDM 6.6.5: make failure on Intel Mac (OS X 10.5)
- Subject: [Support #TXN-293177]: LDM 6.6.5: make failure on Intel Mac (OS X 10.5)
- Date: Mon, 31 Mar 2008 17:07:26 -0600
Dave,
> I'm back from Spring Break (9 days without internet access). I see that
> our LDM on virga.sfsu.edu hung the day after I left (starting at 10Z March
> 23) but that you must have restarted or unfrozen it Monday morning around
> 15Z, March 24. It hung again for a few hours on Tuesday morning, March 25,
> but again you must have revived it. It seems to have been running fine
> since then.
>
> As of this afternoon I'm running a script hourly to check for signs that
> the LDM has hung (by looking at the presence and/or size of several
> product files) and trying to restart it (without remaking the product
> queue) if necessary. Let me know if that complicates any diagnostic info
> that you might need to gather from an LDM failure.
That will be fine. There's not much that I can do at this moment
other than to check to see if a process is hung and try to get it
going again (by attaching to is using "gdb"). Your problem also
occurs on our in-house Mac OS x 10.5.2 system and I've submitted
a formal bug-report to Apple. Hopefully, they'll be able to log
onto our system to see the problem for themselves.
I'll keep you apprised.
>
> -- Dave
>
> ****************************************************************
> * | __ __ \|/ *
> * Dr. Dave Dempsey | ) ^ /|| ||\ --0-- *
> * Dept. of Geosciences |) ) ^ / ||_|| \ /|\ *
> * San Francisco State University | ) ) / | _ | \ *
> * 1600 Holloway Ave. |) )/ || || \ *
> * San Francisco, CA 94132 | ) ) ||_|| \ *
> * |) ) ) | _ | \ *
> * Phone: (415) 338-7716 | ) ) || || \ *
> * FAX: (415) 338-7705 |) ) )~~~~~~~~~~~~~~~*
> * Email: address@hidden | ) ) ) ~ ~ ~ ~ *
> * |) ) ) ) ~ ~ ~ *
> ****************************************************************
Regards,
Steve Emmerson
Ticket Details
===================
Ticket ID: TXN-293177
Department: Support LDM
Priority: Normal
Status: Open