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Jennifer, > cola230's IP address is 192.239.84.240 Host idd.cise-nsf.gov is unable to convert that IP address into a hostname: ~/ldm/package/doc/workshop: ssh address@hidden dig -x 192.239.84.240 ; <<>> DiG 9.2.0 <<>> -x 192.239.84.240 ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 13509 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; QUESTION SECTION: ;240.84.239.192.in-addr.arpa. IN PTR ;; AUTHORITY SECTION: 84.239.192.in-addr.arpa. 1244 IN SOA dnsauth1.sys.gtei.net. dnsadmin.level3.net. 2007061426 3600 900 864000 86400 ;; Query time: 18 msec ;; SERVER: 127.0.0.1#53(127.0.0.1) ;; WHEN: Fri Jul 13 12:35:37 2007 ;; MSG SIZE rcvd: 118 This means that the LDM on idd.cise-nsf-gov will not be able to allow your LDM to connect based on your hostname. I suggest that you communicate this fact to your networking people and have it corrected. Regards, Steve Emmerson Ticket Details =================== Ticket ID: HFM-430615 Department: Support LDM Priority: Normal Status: Closed