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Chris Herbster wrote: > > Anne et al., > > Thanks for the offer to help. I too would prefer to solve this myself with > your > help, but I just can't find the time. > > To make things even more interesting, my wife and I had a son back in June! I > think that satisfies the question on whether I have something to do with my > "free time!" (-: > > As for how fast we fix this, well, I've been trying to get to it for quite a > few > months, and our only plan for a feed out of us is to our Prescott campus .... > > The current ldm box is: thermal.db.erau.edu > > Name: thermal.db.erau.edu > Address: 155.31.129.19 > > We're running SSH2. Please let me know if you have any problems.... > > "ldm" is in the sudoers list to sudo all commands. > > I can't thank you enough. I'm willing to bet that you'll find some basic > problems that I have not been able to get past .... > > Could you please create a log file of the things that you do so I can follow > your trail? This way, you'll still be able to teach me about what is wrong. > > Yes, when we get this working than I'd love to be able to just copy everything > over to the new machine ("updraft"). We might want to adjust the whole data > tree to that disk, as there is more free space on that NFS mount than is local > to thermal. > > I'll check to see if I'm current with GEMPAK and MCIDAS. I think I might be a > minor release behind in GEMPAK .... > > Once again, I can't thank you enough! > > Cheers, > > Chris H. > Hi Chris, Well, here's the trail of what I did and my conclusions at each point: First, I did 'ldmadmin watch' to see what's coming in and how timely it is. Right away I can see there's a problem: [ldm@thermal ~]$ ldmadmin watch (Type ^D or ^C when finished) Oct 02 21:55:35 pqutil: 15112 20011002205508.163 IDS|DDPLUS 421 FNUS54 KTSA 022055 /pFWFTUL Oct 02 21:55:35 pqutil: 132 20011002205508.194 IDS|DDPLUS 423 SAUS42 KMLB 022054 /pMTRMCO Oct 02 21:55:36 pqutil: 139 20011002205508.197 IDS|DDPLUS 424 SAUS45 KABQ 022054 /pMTRGNT Oct 02 21:55:42 pqutil: 10564 20011002205510.645 IDS|DDPLUS 431 CXUS86 KSCS 022000 /pRSDMT Oct 02 21:55:42 pqutil: 872 20011002205510.680 IDS|DDPLUS 432 CXUS86 KSCS 022000 /pRSDNM Oct 02 21:55:43 pqutil: 158 20011002205510.760 IDS|DDPLUS 435 SAUS46 KLOX 022054 /pMTRLAX Oct 02 21:55:43 pqutil: 151 20011002205510.762 IDS|DDPLUS 436 FNUS84 KSHV 022055 /pFWMSHV Oct 02 21:55:45 pqutil: 132 20011002205510.764 IDS|DDPLUS 437 SAUS43 KMKX 022055 /pMTRMSN Oct 02 21:55:45 pqutil: 129 20011002205510.776 IDS|DDPLUS 438 SAUS44 KMRX 022054 /pMTRTRI Oct 02 21:55:46 pqutil: 1558 20011002205510.776 IDS|DDPLUS 439 AWUS84 KSHV 022055 /pAWSSHV Oct 02 21:55:47 pqutil: 129 20011002205510.777 IDS|DDPLUS 440 SAUS42 KFFC 022054 /pMTRMCN Oct 02 21:55:47 pqutil: 135 20011002205510.777 IDS|DDPLUS 441 SAUS45 KRIW 022054 /pMTRLND Oct 02 21:55:47 pqutil: 141 20011002205510.778 IDS|DDPLUS 442 SAUS46 KSEW 022054 /pMTRUIL Oct 02 21:55:48 pqutil: 145 20011002205510.778 IDS|DDPLUS 443 SAUS44 KEWX 022054 /pMTRDRT Oct 02 21:55:51 pqutil: 2787 20011002205510.779 IDS|DDPLUS 444 CXUS86 KSCS 022000 /pRSDNV Oct 02 21:55:51 pqutil: 129 20011002205510.779 IDS|DDPLUS 445 SAUS44 KBMX 022054 /pMTRMGM Oct 02 21:55:52 pqutil: 139 20011002205510.780 IDS|DDPLUS 446 SAUS44 KHGX 022054 /pMTRIAH Oct 02 21:55:52 pqutil: 123 20011002205510.780 IDS|DDPLUS 447 SXUS43 KGLD 022054 /pMTTSYF Oct 02 21:55:53 pqutil: 142 20011002205510.780 IDS|DDPLUS 448 SAUS45 KABQ 022055 /pMTRRTN Oct 02 21:55:58 pqutil: 8587 20011002205512.890 IDS|DDPLUS 462 CXUS86 KSCS 022000 /pRSDOR Oct 02 21:56:00 pqutil: 566 20011002205512.896 IDS|DDPLUS 463 CXUS86 KSCS 022000 /pRSDSD Oct 02 21:56:01 pqutil: 129 20011002205517.154 IDS|DDPLUS 512 SAUS44 KLIX 022055 /pMTRBTR If you take the difference between the current time, field 3, and the ingest time, field 6, you'll see that you are receiving products that over an hour old. By default, these products will be rejected by your ldm. To confirm this, I took a look in your logs. Here's what I found: Oct 02 04:01:35 thermal pluto[25712]: RECLASS: 20011002030135.829 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:01:35 thermal pluto[25712]: skipped: 20011002030035.679 (60.150 seconds) Oct 02 04:02:58 thermal pluto[25712]: RECLASS: 20011002030258.792 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:02:58 thermal pluto[25712]: skipped: 20011002030158.322 (60.471 seconds) Oct 02 04:04:36 thermal pluto[25712]: RECLASS: 20011002030436.809 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:04:36 thermal pluto[25712]: skipped: 20011002030334.886 (61.923 seconds) Oct 02 04:06:36 thermal pluto[25712]: RECLASS: 20011002030636.111 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:06:36 thermal pluto[25712]: skipped: 20011002030535.628 (60.483 seconds) Oct 02 04:09:05 thermal pluto[25712]: RECLASS: 20011002030905.860 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:09:05 thermal pluto[25712]: skipped: 20011002030805.514 (60.346 seconds) Oct 02 04:11:27 thermal pluto[25712]: RECLASS: 20011002031127.262 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:11:27 thermal pluto[25712]: skipped: 20011002031026.513 (60.749 seconds) Oct 02 04:14:53 thermal pluto[25712]: RECLASS: 20011002031453.482 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:14:53 thermal pluto[25712]: skipped: 20011002031353.014 (60.469 seconds) Oct 02 04:25:17 thermal pluto[25712]: RECLASS: 20011002032517.249 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:25:17 thermal pluto[25712]: skipped: 20011002032415.947 (61.302 seconds) Oct 02 04:30:17 thermal pluto[25712]: RECLASS: 20011002033017.719 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:30:17 thermal pluto[25712]: skipped: 20011002032917.665 (60.054 seconds) Oct 02 04:44:12 thermal pluto[25712]: RECLASS: 20011002034412.468 TS_ENDT {{DDPLUS, ".*"},{HDS, ".*"}} Oct 02 04:44:12 thermal pluto[25712]: skipped: 20011002034312.417 (60.051 seconds) The 'skipped' lines mean that your ldm rejected those products. They also show that each product was just 60 seconds over the time limit, which is one hour, be default. Looks like this has been going on for a while. I decided to check your system clock to make sure it was running on time. I compared it with my own. Mine is synchronized via NNTP, so it's pretty accurate. Here's what I got: [ldm@thermal ~/logs]$ date -u Tue Oct 2 21:56:40 UTC 2001 (anne) imogene:/home/anne/conferences/AMS 59 % date -u Tue Oct 2 21:53:34 UTC 2001 So your clock is ahead by three minutes. Generally that wouldn't be a big deal, but it looks like you're running on the edge, with products being rejected for being 60+ seconds late. Resetting your clock would help. My next question is to figure out why there's such a delay. From your ldmd.conf I see that your primary upstream feed is pluto.met.fsu.edu. I'd like to know if they're getting products on time. So, I did a notifyme to them from your machine: [ldm@thermal ~/etc]$ notifyme -vl - -h pluto.met.fsu.edu Oct 02 22:08:39 notifyme[3037]: Starting Up: pluto.met.fsu.edu: 20011002220839.111 TS_ENDT {{ANY, ".*"}} Oct 02 22:08:39 notifyme[3037]: NOTIFYME(pluto.met.fsu.edu): reclass: 20011002220839.111 TS_ENDT {{FSL2|UNIDATA, ".*"}} Oct 02 22:08:40 notifyme[3037]: NOTIFYME(pluto.met.fsu.edu): OK ... And then I waited a long time. For comparison, I did a notifyme to them from my own machine: (anne) imogene:/home/anne/conferences/AMS 60 % notifyme -vl - -h pluto.met.fsu.edu Oct 02 22:06:18 notifyme[8932]: Starting Up: pluto.met.fsu.edu: 20011002220618.206 TS_ENDT {{ANY, ".*"}} Oct 02 22:06:18 notifyme[8932]: NOTIFYME(pluto.met.fsu.edu): OK ct 02 22:07:23 notifyme[8932]: 1344 20011002220654.903 NLDN 000 2001275220005 Oct 02 22:07:25 notifyme[8932]: 13050 20011002220723.458 WSI 21787 NEX/YUX/BREF2/200110022200 Oct 02 22:07:26 notifyme[8932]: 14838 20011002220725.288 WSI 21788 NEX/EMX/VEL1/200110022205 Oct 02 22:07:28 notifyme[8932]: 16770 20011002220726.315 WSI 21789 NEX/EMX/SRMV1/200110022205 Oct 02 22:07:28 notifyme[8932]: 12184 20011002220728.159 WSI 21790 NEX/EMX/BREF2/200110022205 Oct 02 22:07:44 notifyme[8932]: 1025 20011002220618.449 IDS|DDPLUS 625 SXUS70 KWAL 022203 Oct 02 22:07:44 notifyme[8932]: 301 20011002220618.452 IDS|DDPLUS 626 SXUS70 KWAL 022203 Oct 02 22:07:44 notifyme[8932]: 300 20011002220618.455 IDS|DDPLUS 627 SXUS70 KWAL 022203 Oct 02 22:07:44 notifyme[8932]: 8153 20011002220743.887 NNEXRAD 783 SDUS52 KFFC 022206 /pN0RJGX Oct 02 22:07:45 notifyme[8932]: 307 20011002220618.458 IDS|DDPLUS 628 SXUS70 KWAL 022203 Oct 02 22:07:45 notifyme[8932]: 1485 20011002220618.463 IDS|DDPLUS 629 SRUS81 KALY 022205 /pRRAALB Oct 02 22:07:46 notifyme[8932]: 300 20011002220618.467 IDS|DDPLUS 630 SXUS70 KWAL 022203 Oct 02 22:07:46 notifyme[8932]: 588 20011002220618.470 IDS|DDPLUS 631 SXUS70 KWAL 022203 Oct 02 22:07:46 notifyme[8932]: 640 20011002220618.817 IDS|DDPLUS 647 SXUS70 KWAL 022203 Oct 02 22:07:46 notifyme[8932]: 307 20011002220618.820 IDS|DDPLUS 648 SXUS70 KWAL 022203 Oct 02 22:07:46 notifyme[8932]: 99 20011002220618.823 IDS|DDPLUS 649 SPCA42 KWBC 022204 Oct 02 22:07:47 notifyme[8932]: 87 20011002220618.825 IDS|DDPLUS 650 SPUS41 KWBC 022204 Oct 02 22:07:47 notifyme[8932]: 147 20011002220618.834 IDS|DDPLUS 652 SPUS43 KWBC 022204 Oct 02 22:07:47 notifyme[8932]: 100 20011002220618.837 IDS|DDPLUS 653 SPUS54 KWBC 022204 Oct 02 22:07:47 notifyme[8932]: 99 20011002220618.840 IDS|DDPLUS 654 SPCA32 KWBC 022204 Oct 02 22:07:48 notifyme[8932]: 552 20011002220618.843 IDS|DDPLUS 655 SXPS82 RJTD 022000 Oct 02 22:07:48 notifyme[8932]: 98 20011002220618.868 IDS|DDPLUS 657 SNPS40 AMMC 022000 RRK Oct 02 22:07:48 notifyme[8932]: 266 20011002220618.870 IDS|DDPLUS 658 SWPA41 RJTD 022200 Oct 02 22:07:49 notifyme[8932]: 658 20011002220618.873 IDS|DDPLUS 659 SAUK51 EGRR 022150 Oct 02 22:07:49 notifyme[8932]: 103 20011002220619.204 IDS|DDPLUS 671 SAPH00 RPLL 022200 Oct 02 22:07:49 notifyme[8932]: 624 20011002220619.208 IDS|DDPLUS 672 SAFR31 LFPW 022200 Oct 02 22:07:50 notifyme[8932]: 677 20011002220619.212 IDS|DDPLUS 673 SXUS70 KWAL 022203 Oct 02 22:07:50 notifyme[8932]: 387 20011002220619.237 IDS|DDPLUS 674 SXUS70 KWAL 022204 Oct 02 22:07:50 notifyme[8932]: 13690 20011002220749.012 NNEXRAD 792 SDUS54 KMOB 022205 /pN0RMOB Oct 02 22:07:50 notifyme[8932]: 3692 20011002220619.238 IDS|DDPLUS 676 FPUS65 KABQ 022206 /pSFPNM Oct 02 22:07:51 notifyme[8932]: 91 20011002220619.239 IDS|DDPLUS 678 NZUS07 KPQR 022205 /pMTRFCG Oct 02 22:07:51 notifyme[8932]: 107 20011002220619.239 IDS|DDPLUS 679 NZUS07 KPQR 022206 /pMTRFCG Oct 02 22:07:51 notifyme[8932]: 110 20011002220619.240 IDS|DDPLUS 680 NZUS07 KPQR 022206 /pMTR92S Oct 02 22:07:51 notifyme[8932]: 107 20011002220619.298 IDS|DDPLUS 688 NZUS07 KPQR 022206 /pMTRFCG Oct 02 22:07:52 notifyme[8932]: 889 20011002220623.538 IDS|DDPLUS 702 SXUS70 KWAL 022204 Oct 02 22:07:52 notifyme[8932]: 883 20011002220623.545 IDS|DDPLUS 703 SXUS70 KWAL 022204 Oct 02 22:07:52 notifyme[8932]: 264 20011002220623.618 IDS|DDPLUS 711 NTUS99 KNCF 022206 /pTSTNCF Oct 02 22:07:52 notifyme[8932]: 264 20011002220623.630 IDS|DDPLUS 713 NTUS96 KNCF 022206 /pWTSNCF Oct 02 22:07:53 notifyme[8932]: 1721 20011002220623.716 IDS|DDPLUS 718 ASUS43 KBIS 022206 /pSWRND Oct 02 22:07:53 notifyme[8932]: 17719 20011002220751.283 NNEXRAD 796 SDUS54 KMOB 022206 /pN0REVX Oct 02 22:07:53 notifyme[8932]: 6439 20011002220623.911 IDS|DDPLUS 723 ABAK32 PANC 022202 Oct 02 22:07:53 notifyme[8932]: 918 20011002220623.916 IDS|DDPLUS 724 SAUS70 KWBC 022200 RRC Oct 02 22:07:54 notifyme[8932]: 664 20011002220623.920 IDS|DDPLUS 725 SAUS70 KWBC 022205 Oct 02 22:07:54 notifyme[8932]: 214 20011002220623.922 IDS|DDPLUS 726 SAUS80 KWBC 022200 CCD Oct 02 22:07:54 notifyme[8932]: 93 20011002220624.443 IDS|DDPLUS 753 NZUS07 KPQR 022206 /pMTR4S1 Oct 02 22:07:54 notifyme[8932]: 93 20011002220624.445 IDS|DDPLUS 754 NZUS07 KPQR 022206 /pMTR4S1 Oct 02 22:07:55 notifyme[8932]: 93 20011002220624.447 IDS|DDPLUS 755 NZUS07 KPQR 022206 /pMTR4S1 Oct 02 22:07:55 notifyme[8932]: 93 20011002220628.569 IDS|DDPLUS 765 NZUS07 KPQR 022206 /pMTR4S1 Oct 02 22:07:59 notifyme[8932]: 1664 20011002220759.587 NNEXRAD 810 SDUS84 KBMX 022159 /pDPABMX Oct 02 22:07:59 notifyme[8932]: 17628 20011002220758.908 WSI 21791 NEX/YUX/VEL2/200110022200 Oct 02 22:08:00 notifyme[8932]: 2479 20011002220759.587 NNEXRAD 811 SDUS54 KBMX 022159 /pNTPBMX Oct 02 22:08:01 notifyme[8932]: 1210 20011002220635.261 IDS|DDPLUS 838 AWUS43 KLSX 022206 /pAWSSTL Oct 02 22:08:01 notifyme[8932]: 18670 20011002220759.848 WSI 21792 NEX/YUX/SRMV2/200110022200 Oct 02 22:08:02 notifyme[8932]: 14330 20011002220801.375 WSI 21793 NEX/YUX/VEL3/200110022200 Oct 02 22:08:02 notifyme[8932]: 9786 20011002220802.154 WSI 21794 NEX/YUX/BREF3/200110022200 Oct 02 22:08:03 notifyme[8932]: 79 20011002220636.395 IDS|DDPLUS 853 SRUS75 KOTX 022206 CCA /pRR7LWS Oct 02 22:08:04 notifyme[8932]: 3750 20011002220636.513 IDS|DDPLUS 861 ASUS45 KGTF 022206 /pSWRMT Oct 02 22:08:04 notifyme[8932]: 79 20011002220645.393 IDS|DDPLUS 878 SRUS74 KOUN 022206 CCA /pRR7OKC Oct 02 22:08:04 notifyme[8932]: Interrupt Oct 02 22:08:04 notifyme[8932]: exiting From the time differences I can see that FSU is only about two minutes off with the IDS|DDPLUS feed. And, I'm *still* waiting for more to come from the 'notifyme' that I did from your machine. This indicates network trouble between your site and FSU. Now, I'll kill the notifyme and instead do a traceroute to FSU to see the times that it reports: [ldm@thermal ~/etc]$ /usr/sbin/traceroute pluto.met.fsu.edu traceroute to pluto.met.fsu.edu (128.186.5.177), 30 hops max, 38 byte packets 1 node129-254.unnamed.db.erau.edu (155.31.129.254) 0.533 ms 0.524 ms 0.429 ms 2 * * * 3 * * * 4 * * * 5 * * * 6 * * * 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * This traceroute never completed - I killed it because it took way too long. These results are not good. Asterisks indicate either a time out or a firewall. In your case, you can't even get a decent time getting off your own campus. Here's a traceroute to FSU from my own machine for comparison: (anne) imogene:/home/anne/conferences/AMS 77 % traceroute pluto.met.fsu.edu traceroute to pluto.met.fsu.edu (128.186.5.177), 30 hops max, 38 byte packets 1 flra-n140 (128.117.140.252) 1.521 ms 0.282 ms 0.263 ms 2 vbnsr-n2.ucar.edu (128.117.2.252) 0.833 ms 1.852 ms 0.954 ms 3 internetr-n243-104.ucar.edu (128.117.243.106) 0.857 ms 0.828 ms 0.711 ms 4 denv-abilene.ucar.edu (128.117.243.126) 2.722 ms 2.351 ms 1.742 ms 5 kscy-dnvr.abilene.ucaid.edu (198.32.8.14) 14.547 ms 12.887 ms 13.047 ms 6 ipls-kscy.abilene.ucaid.edu (198.32.8.6) 22.910 ms 21.653 ms 21.879 ms 7 atla-ipls.abilene.ucaid.edu (198.32.8.42) 32.493 ms 33.112 ms * 8 a40010.c7507.fsu.edu (192.80.53.42) 38.653 ms 38.530 ms 41.708 ms 9 vlan916.msfc.bfs.fsu.edu (128.186.250.17) 41.353 ms 38.100 ms 40.178 ms 10 vlan964.msfc.dsl.fsu.edu (128.186.250.65) 250.739 ms 40.932 ms 231.415 ms 11 pluto.met.fsu.edu (128.186.5.177) 116.604 ms * 125.867 ms The times greater than 80ms are not that good. But, regardless, we saw that FSU was getting products in a relatively timely manner. Now, I'll do a traceroute to your machine from my own. This would reflect the path that a product would take from our server, motherlode, to your machine. (Maybe most of your products come from some other top tier machine, but this is still a significant piece of data): (anne) imogene:/home/anne/conferences/AMS 79 % traceroute thermal.db.erau.edu traceroute to thermal.db.erau.edu (155.31.129.19), 30 hops max, 38 byte packets 1 flra-n140 (128.117.140.252) 1.568 ms 0.289 ms 0.279 ms 2 vbnsr-n2.ucar.edu (128.117.2.252) 2.564 ms 0.816 ms 1.050 ms 3 internetr-n243-104.ucar.edu (128.117.243.106) 1.101 ms 0.727 ms 0.749 ms 4 frgp-gw-1.ucar.edu (128.117.243.114) 1.862 ms 1.613 ms 1.920 ms 5 12.124.158.13 (12.124.158.13) 2.298 ms 2.012 ms 2.643 ms 6 gbr1-p60.dvmco.ip.att.net (12.123.36.138) 2.143 ms 2.038 ms 1.977 ms 7 gbr3-p70.dvmco.ip.att.net (12.122.5.17) 3.123 ms 2.489 ms 1.984 ms 8 gbr4-p80.sffca.ip.att.net (12.122.2.65) 25.740 ms 25.674 ms 26.033 ms 9 ggr1-p370.sffca.ip.att.net (12.123.13.69) 26.128 ms 26.207 ms 27.639 ms 10 svl-brdr-01.inet.qwest.net (205.171.4.233) 27.594 ms 28.875 ms 27.473 ms 11 svl-core-03.inet.qwest.net (205.171.14.109) 27.822 ms 28.191 ms 27.935 ms 12 kcm-core-01.inet.qwest.net (205.171.8.138) 49.147 ms 49.083 ms 49.108 ms 13 kcm-core-02.inet.qwest.net (205.171.29.126) 49.246 ms 49.414 ms 49.615 ms 14 atl-core-03.inet.qwest.net (205.171.29.154) 67.181 ms 67.885 ms 67.319 ms 15 atl-core-02.inet.qwest.net (205.171.21.157) 67.382 ms 67.553 ms 67.458 ms 16 atl-edge-14.inet.qwest.net (205.171.21.182) 67.144 ms 67.522 ms 66.928 ms 17 atl-edge-14.inet.qwest.net (205.171.21.182) 67.184 ms 67.145 ms 67.067 ms 18 208.46.254.134 (208.46.254.134) 749.457 ms 687.989 ms 208.46.254.206 (208.46.254.206) 118.481 ms 19 * * * 20 * * * 21 * * * 22 * * * 23 * * I killed this one too. These last times are B-A-D BAD. My next query is to identify the site where things go to pot. (I had to do this from a different machine that had the 'awhois' command that I wanted to run): (anne) laraine:/export/dist/ftp/pub/idd/ldmstats 53 % awhois 208.46.254.134 Qwest Communications (NETBLK-NET-QWEST-BLK) NET-QWEST-BLK 208.44.0.0 - 208.47.255.255 Qwest Communications (NETBLK-QWEST-TPA-SERIALS) QWEST-TPA-SERIALS 208.46.254.0 - 208.46.254.255 To single out one record, look it up with "!xxx", where xxx is the handle, shown in parenthesis following the name, which comes first. The ARIN Registration Services Host contains ONLY Internet Network Information: Networks, ASN's, and related POC's. Please use the whois server at rs.internic.net for DOMAIN related Information and whois.nic.mil for NIPRNET Information. AHA! It's a Qwest site! I'm not sure what this means. It could be due to high traffic. It could be a hardware problem. But, this connection problem is a significant one. Before I spend the time to look at other pieces of your configuration, it's important to address this issue. Were you having connectivity problems before? First, do reset your clock. If you can get an NTP daemon running, that would be best. If you want info on how to do that, let me know. But, in the meantime you can simply reset the clock via 'date' or some other simple tool. Next, you must talk with your network engineers and describe the problem to them. Take them some traceroutes to show them the problem. Maybe you can get some info about the path (or paths) to FSU. If you'd like more data points from me, let me know. There is one other thing you can do. In your '~ldm/bin/ldmadmin' script, you can change the default setting so that your LDM won't reject products that are just over an hour late. For example, you might want to accept products that are two hours old. I can make that change for you if you want - I'll mark it in the file so you can see what I did. Let me know how you would like to proceed from here. Anne -- *************************************************** Anne Wilson UCAR Unidata Program address@hidden P.O. Box 3000 Boulder, CO 80307 ---------------------------------------------------- Unidata WWW server http://www.unidata.ucar.edu/ ****************************************************