Re: 20010402: CCNY LDM

Unidata Support wrote:
> 
> ------- Forwarded Message
> 
> >To: Unidata Support <address@hidden>
> >cc: "Mr. Eddy Aristilde" <address@hidden>,
> >cc: "Dr. Robert Kahn" <address@hidden>
> >From: Edward Hindman <address@hidden>
> >Subject: CCNY LDM
> >Organization: UCAR/Unidata
> >Keywords: 200104021554.f32FshL02302
> 
> Dear LDM guru:
> 
> Our LDM, running on our old SPARC20 which UNIDATA "cleaned up" a year ago,
> stops ingesting data frequently.  I was taught last spring, by our
> student sys. admin., to stop the LDM and reboot the machine to
> reestablish the data flow.
> 
> Since our current student sys. admin. in not
> knowledgeable about the LDM and I'm in the middle of a class this semester
> that is using McIDAS products, would you be able to logon to Halo and give
> our LDM a "look see".  Hopefully, the LDM can be made "healthy" easily.
> If it's a big deal, I don't mind rebooting Halo every time the LDM stops.
> 
> Sincerely,
> 
> Prof. Ward Hindman
> CCNY
> 
> ------- End of Forwarded Message

Hi Professor Hindman,

I would be happy to take a look around your system.  In particular, I'm
interested in seeing the LDM logs just before the ingest stops.   If
you're willing to give me a login I'll monitor your machine periodically
in hope of catching such a time.  I understand that you may need to
reboot in order to get your data, so please continue to do so, but if
you would copy the file ~ldm/ldmd.log to some location just before the
reboot and let me know where to find it, that may help a lot.

How often does this happen?

I will need to the password to your LDM account in order to login.  I
prefer not to convey passwords by mail - please call me and and give it
to me verbally or leave it on my voice mail: (303) 497-8677.

Sincerely,

Anne
-- 
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Anne Wilson                     UCAR Unidata Program            
address@hidden                 P.O. Box 3000
                                  Boulder, CO  80307
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