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Re: NOAA port Datoo failure
- Subject: Re: NOAA port Datoo failure
- Date: Tue, 6 Mar 2001 09:11:08 -0700 (MST)
Robert,
The latest SDI s/w is located at :
ftp/incoming
files are:
sdi2001jan26.tar.Z and sdi2001jan26.sh
I'll send the install instructions URL in another message. Let me know
when you obtained the files so I can delete them from the ftp tree.
Robb...
On Mon, 5 Mar 2001, Robert Leche wrote:
> Hello Robb,
>
>
> Robb Kambic wrote:
>
> > Robert,
> >
> > I resending this message in case you didn't get it the first time, since I
> > heard that you had a breakin on some systems. I think a good starting
> > point would be to install the latest SDI s/w.
>
> Ok, I am Game.
>
>
> > I will put it on a ftp dir
> > only for a short period of time because it's not public s/w. So I need
> > a note saying that you are ready to receive the s/w.
> >
>
> Let's do it. What is the ftp url?
>
>
> >
> > After talking to our system admin, we feel that their might be a h/w
> > problem on the machine since you said that the machine hangs ( os hang )
> > and that you need to do a hard reboot. SA wants to login into the machine
> > to check for problems and also to set up the machine so the next time it
> > hangs he can extract some information about problem.
> >
>
> That's fine, do you still have the login id and password to datoo?
>
> >
> > If you change the slot that the SDI card was in, the system needs to be
> > rebooted with "boot -r" so it can check the card configurations.
> >
>
> I am having trouble finding "boot". I found reboot, but not boot. I assume
> this is a
> unix command. Also I did not see an obvious CMOS boot function.
>
> >
> > None of the other ingest system demonstrate the hang symptoms. Has any
> > machine configuration changes taken place around the time the system
> > started to hang?
> >
>
> This platform has always had this problem from day one.
>
> >
> > Anything else you can think of about this problem would be helpful.
> >
> >
>
> I do not see any obvious reasons to the problem. We have undergone 3 versions
> of the
> software and I do not note a change in the failure pattern. Today, I wanted
> to try
> changing the PCI slot that the card is in. And at the moment, I am unable to
> cause
> the reboot with a -r reconfigure option.
>
>
>
> Bob
>
> > Robb...
> >
> > On Fri, 9 Feb 2001, Robb Kambic wrote:
> >
> > > Robert,
> > >
> > > There is a new version of the NOAAport ingest s/w that came out last
> > > week, I haven't obtained it. I plan on getting it Mon and installing it
> > > Tues. I'll let you know when the s/w is ready for you to download.
> > > Hopefully this will help some of your problems. If it doesn't then I will
> > > take another look at your machine, so far none of the other ingest sites
> > > are having this problem.
> > >
> > > Robb...
> > >
> > >
> > >
> > > On Fri, 9 Feb 2001, Robert Leche wrote:
> > >
> > > > Hello Robb,
> > > > For weeks now, I have looked for an appropriate time to troubleshoot the
> > > > Ingestion lockup problem that happens every 4~5 days on
> > > > Datoo.srcc.lsu.edu. This problem when it occurs requires a reboot of
> > > > the computer. Killing the ingcntl and ldm processes do not cause a
> > > > successful ldm process to restart. We have an opportunity to
> > > > troubleshoot Datoo this morning. The NOAAport stopped , just after
> > > > midnight. Opportunity awaits us!
> > > >
> > > > I have three files attached to this email:
> > > > 1) a text file that has the results top command and the NOAA port
> > > > console messages.
> > > > 2) ldm logs tarred up.
> > > > 3) Results of the ps command.
> > > >
> > > > I will leave Datoo in it's present condition until 3:00pm cdt or until I
> > > > hear from you. After 3:00 PM I will reboot Datoo and return it to
> > > > service.
> > > >
> > > >
> > > > Many Thanks,
> > > >
> > > > Bob
> > > > address@hidden
> > > > 225-578-5023
> > > >
> > > >
> > >
> > > ===============================================================================
> > > Robb Kambic Unidata Program Center
> > > Software Engineer III Univ. Corp for Atmospheric
> > > Research
> > > address@hidden WWW: http://www.unidata.ucar.edu/
> > > ===============================================================================
> > >
> > >
> >
> > ===============================================================================
> > Robb Kambic Unidata Program Center
> > Software Engineer III Univ. Corp for Atmospheric
> > Research
> > address@hidden WWW: http://www.unidata.ucar.edu/
> > ===============================================================================
>
>
===============================================================================
Robb Kambic Unidata Program Center
Software Engineer III Univ. Corp for Atmospheric Research
address@hidden WWW: http://www.unidata.ucar.edu/
===============================================================================