Re: LDM and a pqact.conf file (fwd)

> 
> ---------- Forwarded message ----------
> Date: Fri, 09 Feb 2001 15:37:39 EST
> From: address@hidden
> To: address@hidden
> Subject: LDM and a pqact.conf file
> 
> Hi Robb
> I work for the Clemson University Radar Ornithology Laboratory and we are 
> having some major problems in our DAS LDM system at the moment. Or I should 
> say, we are very confused:
> 
> The data stream seems to be flowing correctly from the DAS to LDM but we are 
> not getting any data on our hard drive. We are, in effect, taking data in a 
> queue which is generated by the pqact file and then losing that after it is 
> purged (it sits for greater than 20 minutes, it gets purged).
> 
> Do you work with pqact files at all or simply with LDM?
> 
> Do you have any sense of what we would need to do to do a full system reboot?
> 
> As you can perhaps tell, I am very new at this. The former technician that 
> worked on such problems recently left (perhaps you spoek with him, his name 
> is Alan Cunningham. . .)
> 
> Thanks for your time
> Best Regards
> Andrew Farnsworth
> Clemson University Radar Ornithology Laboratory

Hello Andrew,

Your message was forwarded to me - I will try to help you.  I assisted
Alan Cunningham briefly in the past.  (I'm tickled that we have a radar
ornithology site!)

Although I don't normally do this, from your message it sounds like the
simplest and quickest thing would be for me to log onto your machine and
take a look around.  We could do this while talking on the phone.  I see
this as accomplishing two things: we could relatively quickly get things
configured correctly, and I could teach you a few things about it in the
process.  From there on, you would be in a better position to administer
the system and I could provide future support via email.

How would you feel about this plan?  Please do not send me your password
via email - if we decide to do this the best way to convey the password
is by phone.  

Also, we keep a list of our sites and their administrators.  Would you
please look at Clemson's entry on our page at 
http://www.unidata.ucar.edu/projects/idd/sitelist.html and give me
updated information?  I will see that the page is updated.

Thank you,

Anne
-- 
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Anne Wilson                     UCAR Unidata Program            
address@hidden                 P.O. Box 3000
                                  Boulder, CO  80307
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