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On Wed, 19 Jan 2000, Unidata Support wrote: > > ------- Forwarded Message > > >To: Unidata Support <address@hidden> > >From: Anthony Rockwood - MSCD Meteorology <address@hidden> > >Subject: datafeed from cirrus > >Organization: . > >Keywords: 200001191658.JAA00503 > > Rob, > > I had our systems people check our connection to cirrus and this was their > response: > > ******************************************************************* > Tony > > The good news is, it does not look like a problem on our end. The > bad news is it looks like noaa is having network problems. When > I try a trace route it times out from inside their network. You can > see this by running this as any user: traceroute cirrus.al.noaa.gov > You'll see that at hop 17 or 18 it cant go anywhere. > ************************************************************* Tony, Networks configurations are a PITA. I just did a traceroute again: traceroute to cirrus.al.noaa.gov (140.172.240.73), 30 hops max, 40 byte packets 1 flr-n148.ucar.edu (128.117.148.3) 1 ms 0 ms 0 ms 2 vbnsr-n2.ucar.edu (128.117.2.252) 1 ms 1 ms 1 ms 3 nist-gw.ucar.edu (192.43.244.15) 3 ms 3 ms 3 ms 4 brdwy-ncar-T1.boulder.noaa.gov (140.172.5.254) 6 ms 3 ms 3 ms 5 2a121-asn1-bb.boulder.noaa.gov (140.172.254.52) 4 ms 4 ms 4 ms 6 cirrus.al.noaa.gov (140.172.240.73) 6 ms * 4 ms laraine.unidata.ucar.edu.rkambic> ping cirrus.al.noaa.gov cirrus.al.noaa.gov is alive The connection is really good between UCAR and cirrus. So the problem lies somewhere between mscd and cirrus and as typical nobody wants to fix it. For the short term, failover to nimbus so at least you can get the data. I would tell your network folks that other sites can get cirrus, so do some more investigation. If they can't solve the problem, let's try to get another closer top level site. Don't get me wrong, I'm not saying it's mscd fault. All I'm saying you are the customer and the ISP is not providing you the connection needed to the remote site. Robb... > > Can you suggest what I should do next? > > Thanks, > > Tony > > > > > > **************************************************************************** > > Anthony A. Rockwood Metropolitan State College of Denver > > Meteorology Program Dept.of Earth and Atmospheric Sciences > > 303.556.8399 P.O. Box 173362, Campus Box 22 > > address@hidden Denver, CO 80217-3362 > > http://www.mscd.edu/~eas http://clem.mscd.edu/~rockwooa > > > > **************************************************************************** > > -- > Kurt Ramsden > UNIX Administration > Information Technology; Technical Services > Metropolitan State College of Denver > e-mail: address@hidden > Phone: (303) 556-5016 > Pager: (303) 686-5871 > FAX: (303) 556-5182 > > > > > > ------- End of Forwarded Message > =============================================================================== Robb Kambic Unidata Program Center Software Engineer III Univ. Corp for Atmospheric Research address@hidden WWW: http://www.unidata.ucar.edu/ ===============================================================================