This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hi Yuan,I am trying to diagnose this error and am seeing a message that says, > "Couldn't kickstart handshaking". This message repeats every time I try to > access a URL through IDV catalogs or URLs in the "Data Choosers" tab. I can > copy and paste the URL into a browser and the page loads. Do you have any Mac > users that run IDV? Is there a setting I need to select? > I hope your trip back from China went smoothly. Thank you,teddy > dog / it / good boyhttp://www.teddyallen.com > "To move quickly, go alone. To move far, go together." — African Proverb > Hi Teddy, If you have an old ramadda plugin installed, please remove it and restart the IDV. Otherwise, I have no idea why it is happening. Yuan Ticket Details =================== Ticket ID: URX-148278 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.