[IDV #QID-447190]: IDV Issues with new MAC OS

> I just updated my MAC OS to Sonoma, and now IDV hangs upon trying to load
> the map window. I get the spinning circle of death! Have you heard about
> this issue from anyone else, and do you have any suggestions regarding a
> possible resolution? Thanks!
> 
> Greg Fishel
> 
> 
Hi Greg,

Yes, you are the third or forth IDV users reported this kind of problem after
upgrading the Mac OS to Ventura or Sonoma. The number is likely to increase 
when more users 
upgrading their Mac books OS. We are still try to understand this problem and 
no solution at
this moment. 

I would encourage you to submit a report to the Apple through the "Feedback 
Assistant" in your 
Mac as we feel like it is related to the newer version of Mac OS. I did submit 
one report but my
Mac works well so the Apple developer can not get too much information in my 
report.

I will keep you updated.

Regard,

Yuan

Ticket Details
===================
Ticket ID: QID-447190
Department: Support IDV
Priority: Normal
Status: Open
===================
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