This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Bill, The PSL catalog has already been restored according to Don's message, you should be able to connect to this server with the IDV 6.1u2 version. Yuan On Thu, Jan 5, 2023 at 4:11 PM Bill Fingerhut <address@hidden> wrote: > New Client Reply: can't access data from psl catalog > > Hmmmm. I also assumed that the file ending in .nc would result in the IDV > figuring out the datasource type. My assumptions aren't working out too > well ! So this is a server problem (not IDV) ? > Bill > > > address@hidden> wrote: > > > Well, I tried with specifying the data source type as Grid and not > getting > > this error message. But, I never get > > the response back from the server, and keep waiting for the loading of > > data. > > > > Yuan > > > > address@hidden> > > wrote: > > > > > New Client Reply: can't access data from psl catalog > > > > > > I assumed all that info was captured by the support request, but > > apparently > > > not. I've tried both Ncep Reanalysis I and II; specifically, daily mean > > > wead (water equivalent accumulated snow depth). > > > Bill > > > > > > > > > address@hidden> wrote: > > > > > > > Hi Bill, > > > > > > > > Which dataset in the PSL catalog is in compound.Grid format? > > > > > > > > Yuan > > > > > > > > address@hidden> wrote: > > > > > > > > > New Ticket: can't access data from psl catalog > > > > > > > > > > Full Name: bill fingerhut > > > > > Email Address: address@hidden > > > > > Organization: fairbanks museum > > > > > Package Version: 6.1u2 build date:2022-09-07 18:09 UTC > > > > > Operating System: Windows 10 > > > > > Hardware: Java: home: C:\Program Files\IDV_6.1u2\jre version: > > 1.8.0_302 > > > > > j3d:1.6.1 fcs fcs > > > > > Description of problem: There was an error loading the data: > > > > > No factory for dataType: compound.Grid > > > > > > > > > > ****************** > > > > > Stack trace: > > > > > ucar.unidata.data.BadDataException: No factory for dataType: > > > > compound.Grid > > > > > at > > > > > > ucar.unidata.data.DataManager.createDataSource(DataManager.java:1553) > > > > > at > > > > > > > > > > > > > > > ucar.unidata.idv.IntegratedDataViewer.createDataSource(IntegratedDataViewer.java:1978) > > > > > at > > > > > > > > > > > > > > > ucar.unidata.idv.IntegratedDataViewer.makeDataSource(IntegratedDataViewer.java:1895) > > > > > at > > > > > > > > > > > > > > > ucar.unidata.idv.IntegratedDataViewer.makeDataSource(IntegratedDataViewer.java:1829) > > > > > at > > > > > > > > > > > > > > > ucar.unidata.idv.IntegratedDataViewer.makeDataSource(IntegratedDataViewer.java:1802) > > > > > at > > > > > > > ucar.unidata.idv.chooser.IdvChooser.makeDataSource(IdvChooser.java:943) > > > > > at > > > > > > > ucar.unidata.idv.chooser.XmlChooser.makeDataSource(XmlChooser.java:279) > > > > > at > > > > > > > > > > > > > > > ucar.unidata.idv.chooser.ThreddsHandler.processNodes(ThreddsHandler.java:852) > > > > > at > > > > > > > ucar.unidata.idv.chooser.ThreddsHandler.doLoad(ThreddsHandler.java:701) > > > > > at > > > > > > > ucar.unidata.idv.chooser.XmlChooser.doLoadInThread(XmlChooser.java:717) > > > > > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native > > Method) > > > > > at > > > > > > > > > > > > > > > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) > > > > > at > > > > > > > > > > > > > > > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > > > > > at java.lang.reflect.Method.invoke(Method.java:498) > > > > > at ucar.unidata.util.Misc$2.run(Misc.java:1215) > > > > > at ucar.unidata.util.Misc$3.run(Misc.java:1243) > > > > > > > > > > > > > > > > > > > > > > > > > Ticket Details > > > > > =================== > > > > > Ticket ID: PHC-420427 > > > > > Department: Support IDV > > > > > Priority: Normal > > > > > Status: Open > > > > > Link: > > > > > > > > > > > > > > > https://andy.unidata.ucar.edu/staff/index.php?_m=tickets&_a=viewticket&ticketid=33850 > > > > > =================== > > > > > NOTE: All email exchanges with Unidata User Support are recorded in > > the > > > > > Unidata inquiry tracking system and then made publicly available > > > through > > > > > the web. If you do not want to have your interactions made > available > > > in > > > > > this way, you must let us know in each email you send to us. > > > > > > > > > > > > > > > > Ticket Details > > > > =================== > > > > Ticket ID: PHC-420427 > > > > Department: Support IDV > > > > Priority: Normal > > > > Status: Open > > > > =================== > > > > NOTE: All email exchanges with Unidata User Support are recorded in > the > > > > Unidata inquiry tracking system and then made publicly available > > through > > > > the web. If you do not want to have your interactions made available > > in > > > > this way, you must let us know in each email you send to us. > > > > > > > > > > > > > > > > > > > > > > > > Ticket Details > > > =================== > > > Ticket ID: PHC-420427 > > > Department: Support IDV > > > Priority: Normal > > > Status: Open > > > Link: > > > > > > https://andy.unidata.ucar.edu/staff/index.php?_m=tickets&_a=viewticket&ticketid=33850 > > > > > > > > > > > > > > Ticket Details > > =================== > > Ticket ID: PHC-420427 > > Department: Support IDV > > Priority: Normal > > Status: Open > > =================== > > NOTE: All email exchanges with Unidata User Support are recorded in the > > Unidata inquiry tracking system and then made publicly available through > > the web. If you do not want to have your interactions made available in > > this way, you must let us know in each email you send to us. > > > > > > > > > > Ticket Details > =================== > Ticket ID: PHC-420427 > Department: Support IDV > Priority: Normal > Status: Open > Link: > https://andy.unidata.ucar.edu/staff/index.php?_m=tickets&_a=viewticket&ticketid=33850 > > Ticket Details =================== Ticket ID: PHC-420427 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.