This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hello, > > On Saturday I posted a thread with 2 question in the user's forum (shown > below) assuming that was the right place. However, I just noticed that > the forum had not been used for months and mine was the first post of > this year. Therefore I'm wondering which would be the right place to > post this kind of question whether the forum or the support email. > > Thank you, > Arturo > -------------------------------------------------------------------------------------- > Arturo Fernandez, Ph.D. > odyhpc –Cloud Implementation Lead > address@hidden Hi Arturo, This user forum has not been active for a while now, so, I would suggest posting your support to the support email address. I noticed your company and your background are not very geo science-related, I am interested to know the usage of the IDV in your area. We are funded by NSF to support University and research communities, and we may not have enough resources to provide support to commercial entities unless we can find a collaboration to benefit our core community. > > P.S. > > I've been using IDV for the last 10 days and have 2 basic questions: > > 1) How do you display a color table on the screen? Let's say I have > either windspeed or temperature, adjusting the scale is straighforward. > However, capturing a screenshot does not show any numbered scale showing > the relationship between magnitude and color. I tried > Displays->CurrentView->View->Show but it's not there; then, I turned to > DisplaySettings but it didn't do the trick either. Each display has a control associated with it, in the display control (last tab of the Dashboard), Edit > Properties > Color Scale, this is the panel to add the color table on the screen. > > 2) When I'm working with North or South America projections, no problem; > however, when the projection is for Europe, there's a black stripe, > which might be the Greenwich Meridian. Is there an easy way to get rid > of it? > I don't understand what is the black stripe, could you upload an image here. Thanks, Yuan > Ticket Details =================== Ticket ID: EEC-978504 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.