This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> I am operating on windows 10 > > Thanks > Brian Horan > P: (269)944-7294 > E: address@hidden > ________________________________ Even if you have the OS updated (such as a brand new machine), the video card driver may still be the older version. I wonder if this is the case for you. Yuan Ticket Details =================== Ticket ID: BOW-444882 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.