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[IDV #BOW-444882]: Running IDV on new hardware

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  • Subject: [IDV #BOW-444882]: Running IDV on new hardware
  • Date: Thu, 21 Jan 2021 13:51:58 -0700
> Good Afternoon:
> 
> I am an undergraduate student attempting to run IDV for one of my classes on 
> my desktop PC at home. I have run into an issue where it continues to crash, 
> without being able to do anything other than single pane, simple plots. I am 
> running this on an AMD Ryzen 9 3950X and a Radeon RX 5700XT with 32GB of RAM. 
> I was wondering if you had tested/have support for the newer AMD Ryzen CPU's 
> or GPU's. I am having similar issues on my laptop, which is an AMD Ryzen 7 
> 3700U APU.
> 
> Brian Horan
> Central Michigan University
> 
> 
> Thanks
> Brian Horan
> P: (269)944-7294
> E: address@hidden
> 
> 
Hi Brian,
There are two things you can try to see if the crashing problem can be fixed. 
The first is to update the video card driver, and the second
is to remove or rename the .unidata folder. The IDV only runs on the CPU and 
your computer is powerful enough to run the IDV smoothly.

Yuan

Ticket Details
===================
Ticket ID: BOW-444882
Department: Support IDV
Priority: Normal
Status: Open
===================
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