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[IDV #CCC-568714]: idv can't open

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  • Subject: [IDV #CCC-568714]: idv can't open
  • Date: Fri, 22 May 2020 14:06:21 -0600
> Full Name: Rahan Ozturk
> Email Address: address@hidden
> Organization: istanbul technical university
> Package Version: idv 5.7
> Operating System: windows 10
> Hardware: 8 gm ram
> Description of problem: hello,
> I've recently installed idv 5.7. it did work smoothly. After I tried to 
> over-capacity work for my computer I forced to quit by task manager. Then, I 
> couldn't manage to open idv again. I've restarted my comp, 
> uninstalled-reinstalled idv even tried to delete files in Regedit which I 
> couldn't find anything. When I try to open idv, a new window that I familiar 
> with previously, opens and closes quickly and nothing further. I'd like to 
> have a presentation on Wednesday using idv and I need some help. Thank you. 
> Windows 10, 8 gm ram.
> 
> 
The "opens and closes quickly" looks like the video card driver needs to be 
updated. But, you can run the IDV 5.7 before makes it
a little confused. Please give a try, and also move the .unidata folder away to 
see if you can get the IDV back.


Yuan

Ticket Details
===================
Ticket ID: CCC-568714
Department: Support IDV
Priority: Normal
Status: Open
===================
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