[IDV #GTI-239864]: Can not start up IDV

> Hi yuan:
> 
> 
>      Still I can not start up IDV after deleting the 
> ".unidata" folder, and still the state is "lodaing user interface" and disply 
> window can not pop up. 
> 
> 
> Same circumstance is appeared when I tested on a nother computer with same 
> congiuration. 
> 
> 
>     This problem may be caused by network becouse we installed a 
> safety software recently.   So I want to know if IDV is only 
> running on internet? Can it run without internet?
> 
> 
>     Thank you so much and best wishes!
> 
> 
> ZongMin Wang
> 

Are you behind the firewall? If so, turn off the internet before starting the 
IDV.

Yuan
> 
> 
> 
> ------------------ ??? ------------------
> :&nbsp;"support-idv"<address@hidden&gt;;
> ?:&nbsp;202044() 9:51
> ?:&nbsp;""<address@hidden&gt;;
> :&nbsp;"support-idv"<address@hidden&gt;;
> :&nbsp;[IDV #GTI-239864]: Can not start up IDV
> 
> 
> 
> &gt; Dear friend:
> &gt;
> &gt; I can not start up IDV(5.7) normally. Durring the start-up process, IDV 
> contionously loading a file that I don't hope to load and it halted at 
> 'loading defaults' stage.
> &gt;
> &gt; Would you please give me the reason of this failure? Or tell me how to 
> skip 'loading defaults', or stop loading( the stop loading button on the menu 
> is not responsable)?
> &gt;
> &gt; Thanks a lot!
> &gt;
> &gt; Zongmin Wang
> 
> Hi Zongmin,
> 
> You can remove or rename the ".unidata" folder and try the start the IDV 
> again, this should remove those default loading.
> 
> Yuan
> 
> Ticket Details
> ===================
> Ticket ID: GTI-239864
> Department: Support IDV
> Priority: Low
> Status: Closed
> ===================
> NOTE: All email exchanges with Unidata User Support are recorded in the 
> Unidata inquiry tracking system and then made publicly available through the 
> web.&nbsp; If you do not want to have your interactions made available in 
> this way, you must let us know in each email you send to us.


Ticket Details
===================
Ticket ID: GTI-239864
Department: Support IDV
Priority: Low
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.