[IDV #NDQ-835471]: IDV java exception access violation.

> Hi Yuan,
> 
> Thanks for your quick reply! I Tried 5.7, and tried 5.3 (older install) both
> don't work. I'm running windows 7 64 bit and a  64 bit install.
> 
> Kind regards,
> Mark

I believe it is the video card driver issue, otherwise, you will not get the 
runtime error message like: hs_err_pid****.log

Yuan
> 
> -----Original Message-----
> From: Unidata IDV Support <address@hidden>
> Sent: Friday, 20 March 2020 17:34
> To: address@hidden
> Cc: address@hidden
> Subject: [IDV #NDQ-835471]: IDV java exception access violation.
> 
> > Dear,
> >
> >
> >
> > I am running into issues with running IDV bundles on a certain machine
> > (running Win 7) while the data bundle loads fine on other machines.
> >
> > Attached is the java error log.
> >
> > The video drivers are up to date, and the latest version of Java is
> > installed.
> >
> >
> >
> > Is there anything you can think of  I can try to solve the issue?
> >
> > Thanks in advance.
> >
> >
> >
> > --
> >
> > Kind regards / Met vriendelijke groet,
> >
> >
> >
> > Mark van der Putte
> >
> > Metereologist / Ice specialist
> >
> Hi Mark,
> 
> Are you running the 32-bit window? It looks like you still on IDV 5.3
> version, you may want to try the latest release which is 5.7 version.
> 
> 
> Yuan
> 
> 
> Ticket Details
> ===================
> Ticket ID: NDQ-835471
> Department: Support IDV
> Priority: Normal
> Status: Closed
> ===================
> NOTE: All email exchanges with Unidata User Support are recorded in the
> Unidata inquiry tracking system and then made publicly available through the
> web.  If you do not want to have your interactions made available in this
> way, you must let us know in each email you send to us.
> 
> 


Ticket Details
===================
Ticket ID: NDQ-835471
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.