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[IDV #BAH-919523]: IDV start problem.

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  • Subject: [IDV #BAH-919523]: IDV start problem.
  • Date: Wed, 19 Jun 2019 10:55:12 -0600
> Full Name: Manuel Chaves
> Email Address: address@hidden
> Organization: Universidad de Costa Rica
> Package Version: 5.6
> Operating System: Ubuntu 16.04
> Hardware:
> Description of problem:
> 
> I get this error message when I try to open IDV software. Not sure how
> to solve it.
> 
> 

Sorry, we don't have UBUNTU environment to reproduce this problem. It seems to 
me that some of the system library related to
video card driver missing. IDV relies on the Java 3D and Java 3D requires the 
system openGL library. You may try to
update the video card driver to see if that helps.

Yuan 
> Full Name: Manuel Chaves
> Email Address: address@hidden
> Organization: Universidad de Costa Rica
> Package Version: 5.6
> Operating System: Ubuntu 16.04
> Hardware:
> Description of problem:
> 
> I get this error message when I try to open IDV software. Not sure how
> to solve it.
> 
> 


Ticket Details
===================
Ticket ID: BAH-919523
Department: Support IDV
Priority: High
Status: Closed
===================
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