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[IDV #XVN-233072]: Data Access

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [IDV #XVN-233072]: Data Access
  • Date: Thu, 13 Sep 2018 20:51:08 -0600
> Full Name: Brandon Scott Wasilewski
> Email Address: address@hidden
> Organization: Western Kentucky University
> Package Version: 5.4
> Operating System:
> Hardware:
> Description of problem: Connecting to server: openarchive.ssec.wisc.edu
> 
> Connection refused: connect
> 
> I am having a problem connecting to the GOES-13 and GOES-15 datasets. Last 
> fall, I had sent in a request to use the data and would like to access the 
> data again. I am requesting the access to the data once again as I am in a 
> synoptic meteorology course. When I use the online SSEC Open Archive request, 
> it says there is already an account tied to my IP Address, which is true 
> because I used it last year. I would like to have access to the GOES-13 and 
> GOES-15 datasets for my project. Thank you very much for your time.
> 
> 
Hi Brandon,

I am guessing when you tried to connect to SSEC open archive you were on a 
different IP address, and your account is link to a different IP address. You 
need to contact SSEC to add new IP address if it is possible.

Yuan 

Ticket Details
===================
Ticket ID: XVN-233072
Department: Support IDV
Priority: Normal
Status: Closed
===================
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