[IDV #TLI-876364]: IDV with windows

Hi Guillaume,

Thanks for the screen capture. That's always helpful in diagnosing these sorts
of problems.

Just to get our bearings and verify our assumptions, let's make sure you are
working with the correct version of the IDV.

Check to see if your Windows 10 operating system is 32 or 64 bit:

https://www.howtogeek.com/howto/21726/how-do-i-know-if-im-running-32-bit-or-64-bit-windows-answers/

I had previously assumed it is a 64 bit OS, but maybe I'm wrong. Especially
since your screen capture shows "x86". Again, please check that.

Next, download the version of the IDV that corresponds to what you just
discovered about 32 or 64 bit:

http://www.unidata.ucar.edu/downloads/idv/current/index.jsp

For 32, download "IDV 5.4 Installer for Windows XP/Vista/7"

For 64, download "IDV 5.4 Installer for 64-bit Windows XP/Vista/7"

Lastly, just to be clear, this is not an ARM processor tablet such as the
Windows Surface running Windows 10? Correct? The IDV will not run on ARM devices
though this may change in the future.

Please keep us up-to-date on your progress.

Best,

Unidata IDV Support

> Julien,
> 
> I finally got to install IDV on my laptop but I have an error when the
> menu prompt.
> 
> Any inputs/solution on this ?
> 
> Guillaume
> 
> 
> On 5/24/2017 2:10 PM, Unidata IDV Support wrote:
> > Guillaume,
> >
> > Sounds good. Stop by Unidata if you ever want to chat about La Reunion.
> >
> > I hope to get back there someday.
> >
> > Best,
> >
> > Julien
> >
> >> Julien,
> >>
> >> Thank you for your quick reply, I'll give it a try but it should be good
> >> if you guys already run it under windows 10.
> >>
> >> Je ne suis pas Reunionnais mais y ai vecu pendant 8-9ans et oui les
> >> eruptions du piton sont splendides. J'ai eu la chance da'en voir
> >> quelques unes et meme une du sommet du piton des neiges :-)
> >>
> >> Guillaume
> >>
> >>
> >> On 5/23/2017 5:39 PM, Unidata IDV Support wrote:
> >>> Bonjour Guillaume,
> >>>
> >>> The IDV will run on Windows 10 without issue. (It is true the download 
> >>> page
> >>> needs to be a little clearer in this area.) We run the IDV successfully 
> >>> here at
> >>> Unidata on Windows 10. Please download the Windows 32 or 64 bit (probably 
> >>> 64)
> >>> version of the IDV.
> >>>
> >>> http://www.unidata.ucar.edu/downloads/idv/current/index.jsp
> >>>
> >>> Let us know if you have any problems.
> >>>
> >>> Cordialement,
> >>>
> >>> Julien Chastang with Unidata IDV Support
> >>>
> >>> PS I just saw your LinkedIn profile and saw you are Réunionnais. I've 
> >>> been to La
> >>> Réunion and have seen Piton de la Fournaise erupt. I will remember that 
> >>> sight
> >>> for as long as I live :-)
> >>>
> >>>> Hi,
> >>>>
> >>>> I would like to use IDV but from the download webpage, it does not seem
> >>>> that it would work under windows 10 is that right ?
> >>>>
> >>>> Best regards
> >>>>
> >>>> Guillaume
> >>>>
> >>>> --
> >>>> Guillaume Kirgis
> >>>> Research Scientist
> >>>> NOAA/ESRL/CSD & CU/CIRES
> >>>> ph: 303-497-6981
> >>>> fx: 303-497-5318
> >>>>
> >>>>
> >>>>
> >>> Ticket Details
> >>> ===================
> >>> Ticket ID: TLI-876364
> >>> Department: Support IDV
> >>> Priority: Normal
> >>> Status: Closed
> >>> ===================
> >>> NOTE: All email exchanges with Unidata User Support are recorded in the 
> >>> Unidata inquiry tracking system and then made publicly available through 
> >>> the web.  If you do not want to have your interactions made available in 
> >>> this way, you must let us know in each email you send to us.
> >>>
> >>>
> >> --
> >> Guillaume Kirgis
> >> Research Scientist
> >> NOAA/ESRL/CSD & CU/CIRES
> >> ph: 303-497-6981
> >> fx: 303-497-5318
> >>
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: TLI-876364
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> > ===================
> > NOTE: All email exchanges with Unidata User Support are recorded in the 
> > Unidata inquiry tracking system and then made publicly available through 
> > the web.  If you do not want to have your interactions made available in 
> > this way, you must let us know in each email you send to us.
> >
> >
> 
> --
> Guillaume Kirgis
> Research Scientist
> NOAA/ESRL/CSD & CU/CIRES
> ph: 303-497-6981
> fx: 303-497-5318
> 
> 
> 


Ticket Details
===================
Ticket ID: TLI-876364
Department: Support IDV
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.