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[IDV #MKR-443485]: stereo support on idv 5.0

Subject: [IDV #MKR-443485]: stereo support on idv 5.0
Date: Thu, 13 Apr 2017 08:58:13 -0600
Hi Al,

I am surprised you are having trouble with the latest nightly 5.3u1 on Windows
10 so I'm try to eliminate any source of uncertainty from my point of view. The
.unidata directory is where IDV settings are saved and is persistent from one
installation of the IDV to the next. But in some situations, they can interfere
with proper running of the IDV. I could have told you to delete the .unidata
directory but you may have settings therein you wish to keep. So, if possible,
please move or delete that .unidata (call it unidata.bak, or something)
directory. Download the latest nightly IDV, and start the IDV on that Windows 10
system.

Please keep us up-to-date on your progress.

Best,

Unidata IDV Support


> Could you clarify what you mean by "move the .unidata directory out of the
> way"?
> I do see that directory in my \Users\hermann folder; should I move it
> somewhere else?
> Thanks!
> -Al Hermann
> 
> address@hidden> wrote:
> 
> > Hi Al,
> >
> > That's good news about 3d stereo. Thanks for letting us know.
> >
> > I am surprised by what you are saying concerning 5.3u1 and Windows 10. I
> > thought
> > this issue was resolved (if it is the same issue I am thinking of). Can you
> > double check a few things for me. Please make sure you are downloading the
> > latest 5.3u1 nightly
> >
> > www.unidata.ucar.edu/downloads/idv/nightly/index.jsp
> >
> > Also on your window 10 system please move your .unidata directory out of
> > the way
> > which should be in \Users\<username>.
> >
> > When you go to the Help --> About, System Tab, the Java version should be:
> > 1.8.0_51.
> >
> > Please keep us up-to-date on your progress.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> >
> > > Hi,
> > >
> > > You are correct, I really meant version 5.3u1.
> > >
> > > Yes, stereo is working again - this was great news for me as well, since
> > I
> > > get to use new features such as the improved interactive float tracking
> > in
> > > the immersive environment.
> > >
> > > I did try the nightly build just now, and it still hangs on my Windows 10
> > > machine - that is, it installs, but when I try to start IDV, it hangs at
> > > the "loading defaults" stage.
> > >
> > > I just submitted a proposal to NOAA, to work on blending immersive IDV
> > with
> > > GPU-accelerated float tracking via Jython. We'll see if they're
> > interested!
> > >
> > > Best,
> > > Al Hermann
> > >
> > > address@hidden> wrote:
> > >
> > > > Hi Al,
> > > >
> > > > I was out of the country when you last wrote. First a point of
> > > > clarification. You mention "3.5u1" but you really mean 5.3u1, correct?
> > Also
> > > > confirming that stereo is working for you again. Is that true? If so,
> > that
> > > > would
> > > > be a long standing issue that is resolved so that would be a piece of
> > good
> > > > news. Lastly, please also try the 5.3u1 nightly release on your
> > Windows 10
> > > > system.
> > > >
> > > > Please keep us up-to-date on your progress.
> > > >
> > > > Best,
> > > >
> > > > Unidata IDV Support
> > > >
> > > >
> > > > > > Hi support,
> > > > > >
> > > > > > I am still finding that the latest version of IDV will not run on
> > my
> > > > > > desktop (but runs just fine on my laptop).
> > > > > >
> > > > > > My desktop machine is indeed Windows 10 Enterprise (with the
> > > > Anniversary
> > > > > > Update, the one with native bash shell support), and has the
> > following
> > > > > > graphics cards installed:
> > > > > > Nvidia Quadro K6000
> > > > > > Nvidia Quadro K620
> > > > > >
> > > > > > The good news is that your latest build (3.5u1) renders in
> > > > frame-flipping
> > > > > > stereo on my laptop (the one I use for portable stereo display).
> > So,
> > > > thanks
> > > > > > for that upgrade! I am now enjoying the latest features with
> > immersive
> > > > > > viewing.
> > > > > >
> > > > > > -Al Hermann
> > > > > >
> > > > >
> > > > > We did upgrade the Java version to Java 8 u51. There are some issues
> > > > between latest Java with the Java 3D, so we pick one earlier version.
> > > > > However, we don't have any solution for your desktop win 10. You can
> > try
> > > > later to find out any improvement on the Win OS situation.
> > > > >
> > > > >
> > > > > Yuan
> > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > address@hidden> wrote:
> > > > > >
> > > > > > > Hi Al,
> > > > > > >
> > > > > > > After doing quite a bit of research you have unfortunately run
> > into a
> > > > > > > unrelated
> > > > > > > problem that we are ourselves coming to terms with. In
> > particular,
> > > > the IDV
> > > > > > > (nightly) will not run under certain combinations of Windows 10
> > and
> > > > older
> > > > > > > hardware.
> > > > > > >
> > > > > > > If possible can you describe your hardware in some detail.
> > > > Specifically,
> > > > > > > what
> > > > > > > graphics card is installed on your system. Can you also tell us
> > if
> > > > you
> > > > > > > have two
> > > > > > > graphics cards on your computer? Your system was probably
> > upgraded to
> > > > > > > Windows 10
> > > > > > > at some point. Is this true?
> > > > > > >
> > > > > > > Best,
> > > > > > >
> > > > > > > Unidata IDV Support
> > > > > > >
> > > > > > > > Hi Support,
> > > > > > > > I downloaded the nightly build and installed on my machine but
> > it
> > > > will
> > > > > > > not
> > > > > > > > open, whether stereo=True or False (it gets part way there and
> > > > hangs on
> > > > > > > the
> > > > > > > > "Loading Defaults" phase).
> > > > > > > > Best,
> > > > > > > > Al
> > > > > > > >
> > > > > > > > address@hidden> wrote:
> > > > > > > >
> > > > > > > > > Hi Al,
> > > > > > > > >
> > > > > > > > > We recently updated the version of Java 3D distributed with
> > the
> > > > IDV.
> > > > > > > Would
> > > > > > > > > you mind testing the nightly build:
> > > > > > > > >
> > > > > > > > > http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp
> > > > > > > > >
> > > > > > > > > If that does not work, you can try the IDV nightly with the
> > > > visad.jar
> > > > > > > we
> > > > > > > > > tested (unsuccessfully) earlier.
> > > > > > > > >
> > > > > > > > > Best,
> > > > > > > > >
> > > > > > > > > Unidata IDV Support
> > > > > > > > >
> > > > > > > > > > It is a standard method for stereo display, where the
> > > > > > > monitor/projector
> > > > > > > > > > flips at, say, 120 Hz between the left-eye's view and the
> > > > right-eye's
> > > > > > > > > view
> > > > > > > > > > of a scene. The viewer wears "active" shutterglasses, which
> > > > obscure
> > > > > > > the
> > > > > > > > > > left and right eye in synchrony with the monitor's display
> > > > > > > (synchronized
> > > > > > > > > > through an infrared emitter, in my case;  I use nVidia's
> > > > 3Dvision
> > > > > > > > > > hardware). This creates the illusion of stereo viewing.
> > > > > > > > > > Hope this helps.
> > > > > > > > > > -Al Hermann
> > > > > > > > > >
> > > > > > > > > > address@hidden> wrote:
> > > > > > > > > >
> > > > > > > > > > > Hi Al,
> > > > > > > > > > >
> > > > > > > > > > > Can you explain what "frame-flipping stereo" is?
> > > > > > > > > > >
> > > > > > > > > > > Apart from that, I will bring this topic up at our next
> > > > telecon
> > > > > > > with
> > > > > > > > > SSEC.
> > > > > > > > > > >
> > > > > > > > > > > Best,
> > > > > > > > > > >
> > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > >
> > > > > > > > > > > > Hi Support,
> > > > > > > > > > > > Thanks for the tip, but I get the same result as
> > before,
> > > > that is,
> > > > > > > > > IDV 5.3
> > > > > > > > > > > > opens but yields no frame-flipping stereo. I did
> > install
> > > > IDV 4.1
> > > > > > > on
> > > > > > > > > my
> > > > > > > > > > > > latest Windows10 desktop (with it's embedded
> > vidad.jar),
> > > > and it
> > > > > > > works
> > > > > > > > > > > fine
> > > > > > > > > > > > in stereo.
> > > > > > > > > > > > Any more suggestions are most welcome.
> > > > > > > > > > > > Best,
> > > > > > > > > > > > Al Hermann
> > > > > > > > > > > >
> > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > >
> > > > > > > > > > > > > Hi Al,
> > > > > > > > > > > > >
> > > > > > > > > > > > > This is a huge shot in the dark since I have no
> > hardware
> > > > to
> > > > > > > test
> > > > > > > > > this
> > > > > > > > > > > > > feature on
> > > > > > > > > > > > > and even if I did, I may not have any other ideas,
> > but
> > > > here
> > > > > > > goes.
> > > > > > > > > At
> > > > > > > > > > > this
> > > > > > > > > > > > > URL,
> > > > > > > > > > > > >
> > > > > > > > > > > > > https://motherlode.ucar.edu/
> > > > repository/entry/show?entryid=
> > > > > > > > > > > > > 484d181e-5358-4453-8166-cb6b191d31a2
> > > > > > > > > > > > >
> > > > > > > > > > > > > you will find a visad.jar file. This is a one-off
> > > > visad.jar
> > > > > > > that
> > > > > > > > > > > replaces
> > > > > > > > > > > > > the
> > > > > > > > > > > > > Canvas3D with the WrappedCanvas3D referenced in the
> > forum
> > > > > > > > > discussion.
> > > > > > > > > > > > > Please
> > > > > > > > > > > > > download that file and the latest stable version of
> > the
> > > > IDV.
> > > > > > > Once
> > > > > > > > > the
> > > > > > > > > > > IDV
> > > > > > > > > > > > > has
> > > > > > > > > > > > > been installed, inside the IDV directory (wherever
> > it was
> > > > > > > > > installed)
> > > > > > > > > > > you
> > > > > > > > > > > > > will
> > > > > > > > > > > > > find a visad.jar. Please replace that visad.jar file
> > > > with the
> > > > > > > one
> > > > > > > > > you
> > > > > > > > > > > just
> > > > > > > > > > > > > downloaded.
> > > > > > > > > > > > >
> > > > > > > > > > > > > At this point, make the modifications to the runIDV
> > > > script to
> > > > > > > run
> > > > > > > > > in
> > > > > > > > > > > > > stereo. (I
> > > > > > > > > > > > > assume you know how to do this since you do it for
> > 4.1.)
> > > > > > > > > > > > >
> > > > > > > > > > > > > What happens???
> > > > > > > > > > > > >
> > > > > > > > > > > > > Best,
> > > > > > > > > > > > >
> > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > > > Thanks! I have continued to use immersive 3D with
> > IDV
> > > > 4.1 for
> > > > > > > > > > > scientific
> > > > > > > > > > > > > > outreach at high schools, museums and conferences,
> > > > through a
> > > > > > > > > portable
> > > > > > > > > > > > > > system (laptop, external graphics card enclosure,
> > 3D
> > > > > > > projector,
> > > > > > > > > > > > > > shutterglasses). It is a great outreach tool, which
> > > > really
> > > > > > > grabs
> > > > > > > > > the
> > > > > > > > > > > > > > attention of the audience. It would be great to
> > deploy
> > > > the
> > > > > > > latest
> > > > > > > > > > > > > features
> > > > > > > > > > > > > > of IDV 5 (the enhanced float tracking capabilities
> > in
> > > > > > > > > particular) on
> > > > > > > > > > > this
> > > > > > > > > > > > > > portable immersive system.
> > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > >
> > > > > > > > > > > > > > On Thu, Dec 1, 2016 at 7:27 AM, Unidata IDV
> > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Hi Al,
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > We will bring this topic up at our next
> > Unidata/SSEC
> > > > > > > > > > > teleconference to
> > > > > > > > > > > > > see
> > > > > > > > > > > > > > > if
> > > > > > > > > > > > > > > the workaround suggested in
> > > > > > > > > > > > > > > http://forum.jogamp.org/
> > Java3D-stereo-td4029914i20.
> > > > html
> > > > > > > can be
> > > > > > > > > > > > > > > incorporated into
> > > > > > > > > > > > > > > VisAD.
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > Hi support,
> > > > > > > > > > > > > > > > Thanks for the prompt response. Does this mean
> > > > that you
> > > > > > > will
> > > > > > > > > be
> > > > > > > > > > > > > testing
> > > > > > > > > > > > > > > > those workarounds, or is it up to the user
> > (me) to
> > > > test
> > > > > > > them
> > > > > > > > > > > (and if
> > > > > > > > > > > > > so,
> > > > > > > > > > > > > > > is
> > > > > > > > > > > > > > > > this feasible with the present download of
> > IDV)? I
> > > > am not
> > > > > > > > > > > conversant
> > > > > > > > > > > > > in
> > > > > > > > > > > > > > > > java myself, but may have some local colleagues
> > > > who could
> > > > > > > > > help me
> > > > > > > > > > > > > > > decipher
> > > > > > > > > > > > > > > > the process.
> > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > On Wed, Nov 30, 2016 at 10:45 AM, Unidata IDV
> > > > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Hi Al,
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > The Java 3D API, currently maintained in
> > limited
> > > > > > > capacity
> > > > > > > > > (at
> > > > > > > > > > > > > best),
> > > > > > > > > > > > > > > has
> > > > > > > > > > > > > > > > > fewer
> > > > > > > > > > > > > > > > > and fewer open-source contributors as the
> > years
> > > > pass.
> > > > > > > > > > > Therefore, I
> > > > > > > > > > > > > am
> > > > > > > > > > > > > > > not
> > > > > > > > > > > > > > > > > terribly optimistic this will ever see the
> > light
> > > > of day
> > > > > > > > > again.
> > > > > > > > > > > > > > > > > Nevertheless, the
> > > > > > > > > > > > > > > > > mailing list thread referenced below does
> > have
> > > > some new
> > > > > > > > > > > information
> > > > > > > > > > > > > > > > > concerning
> > > > > > > > > > > > > > > > > this topic as of last year though requiring
> > > > workarounds
> > > > > > > > > that
> > > > > > > > > > > would
> > > > > > > > > > > > > > > have to
> > > > > > > > > > > > > > > > > be
> > > > > > > > > > > > > > > > > tested with the IDV.
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > Hi IDV support,
> > > > > > > > > > > > > > > > > > Just checking in again on the IDV stereo
> > > > issue. I
> > > > > > > have
> > > > > > > > > > > > > downloaded the
> > > > > > > > > > > > > > > > > > latest version (IDV 5.3), but still cannot
> > get
> > > > > > > stereo to
> > > > > > > > > > > work. I
> > > > > > > > > > > > > can
> > > > > > > > > > > > > > > > > still
> > > > > > > > > > > > > > > > > > get stereo using IDV 4.1, but no version
> > since
> > > > then
> > > > > > > has
> > > > > > > > > > > > > functioned
> > > > > > > > > > > > > > > > > > correctly in stereo mode. Has there been
> > > > progress on
> > > > > > > the
> > > > > > > > > J3D
> > > > > > > > > > > > > front?
> > > > > > > > > > > > > > > > > > Thanks for your support.
> > > > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > On Tue, Dec 16, 2014 at 8:57 AM, Unidata
> > IDV
> > > > Support
> > > > > > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Albert,
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Sorry about that.
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Overly liberal use of copy and paste.
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > Hi support,
> > > > > > > > > > > > > > > > > > > > Thanks much for pursuing this. Just
> > noting
> > > > that
> > > > > > > I am
> > > > > > > > > not
> > > > > > > > > > > > > Brett
> > > > > > > > > > > > > > > (but I
> > > > > > > > > > > > > > > > > > > think
> > > > > > > > > > > > > > > > > > > > he is another user interested in the
> > same
> > > > issue)
> > > > > > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > On Mon, Dec 15, 2014 at 3:54 PM,
> > Unidata
> > > > IDV
> > > > > > > Support
> > > > > > > > > > > > > > > > > > > > address@hidden> wrote:
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > Brett,
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > As I understand this issue, the
> > problem
> > > > lies
> > > > > > > with
> > > > > > > > > bugs
> > > > > > > > > > > in
> > > > > > > > > > > > > the
> > > > > > > > > > > > > > > > > > > java.awt. I
> > > > > > > > > > > > > > > > > > > > > have
> > > > > > > > > > > > > > > > > > > > > posted messages to the Java 3D and
> > > > awt-dev
> > > > > > > lists
> > > > > > > > > > > hoping to
> > > > > > > > > > > > > > > revive
> > > > > > > > > > > > > > > > > the
> > > > > > > > > > > > > > > > > > > > > discussion
> > > > > > > > > > > > > > > > > > > > > and ultimately find a solution.
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > http://mail.openjdk.java.net/
> > > > > > > > > pipermail/awt-dev/2014-
> > > > > > > > > > > > > > > > > > > December/008787.html
> > > > > > > > > > > > > > > > > > > > > http://forum.jogamp.org/
> > > > > > > > > Java3D-stereo-td4029914.html
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > Best,
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > Unidata IDV Support
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > Hello IDV support,
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > I am a longtime fan of idv, and
> > have
> > > > > > > frequently
> > > > > > > > > used
> > > > > > > > > > > it
> > > > > > > > > > > > > for
> > > > > > > > > > > > > > > > > > > > > > stereo-immersive rendering of
> > surfaces
> > > > via
> > > > > > > > > Windows
> > > > > > > > > > > PC. I
> > > > > > > > > > > > > > > recently
> > > > > > > > > > > > > > > > > > > > > > downloaded version 5.02 of idv, and
> > > > found the
> > > > > > > > > stereo
> > > > > > > > > > > > > feature
> > > > > > > > > > > > > > > no
> > > > > > > > > > > > > > > > > > > longer
> > > > > > > > > > > > > > > > > > > > > > works. I have used the same
> > procedure
> > > > as in
> > > > > > > prior
> > > > > > > > > > > > > versions,
> > > > > > > > > > > > > > > that
> > > > > > > > > > > > > > > > > is,
> > > > > > > > > > > > > > > > > > > set
> > > > > > > > > > > > > > > > > > > > > > enableStereo=true in the idv.bat
> > file.
> > > > My
> > > > > > > older
> > > > > > > > > > > version
> > > > > > > > > > > > > (idv
> > > > > > > > > > > > > > > 4.1)
> > > > > > > > > > > > > > > > > > > > > continues
> > > > > > > > > > > > > > > > > > > > > > to work well in stereo, so I am not
> > > > sure
> > > > > > > what has
> > > > > > > > > > > > > changed. I
> > > > > > > > > > > > > > > did
> > > > > > > > > > > > > > > > > > > find in
> > > > > > > > > > > > > > > > > > > > > > the recent archives that IDV
> > support
> > > > stated
> > > > > > > the
> > > > > > > > > > > > > following:
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > "...the enableStereo information is
> > > > passed to
> > > > > > > > > the J3d
> > > > > > > > > > > > > layer
> > > > > > > > > > > > > > > and
> > > > > > > > > > > > > > > > > not
> > > > > > > > > > > > > > > > > > > > > > much control
> > > > > > > > > > > > > > > > > > > > > > in the IDV interface."
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > Is this broken feature an obscure
> > java
> > > > 3d
> > > > > > > issue?
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > For the time being I will continue
> > to
> > > > use
> > > > > > > 4.1,
> > > > > > > > > but
> > > > > > > > > > > would
> > > > > > > > > > > > > of
> > > > > > > > > > > > > > > > > course
> > > > > > > > > > > > > > > > > > > like
> > > > > > > > > > > > > > > > > > > > > to
> > > > > > > > > > > > > > > > > > > > > > upgrade if stereo can be fixed for
> > 5.0
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > Thanks for any additional
> > information
> > > > or
> > > > > > > > > suggested
> > > > > > > > > > > fixes.
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > > -Al Hermann
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > > > > > Status: Closed
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > > --
> > > > > > > > > > > > > > > > > > address@hidden
> > > > > > > > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > > > NOTE: All email exchanges with Unidata User
> > > > Support are
> > > > > > > > > > > recorded
> > > > > > > > > > > > > in the
> > > > > > > > > > > > > > > > > Unidata inquiry tracking system and then made
> > > > publicly
> > > > > > > > > > > available
> > > > > > > > > > > > > > > through
> > > > > > > > > > > > > > > > > the web.  If you do not want to have your
> > > > interactions
> > > > > > > made
> > > > > > > > > > > > > available
> > > > > > > > > > > > > > > in
> > > > > > > > > > > > > > > > > this way, you must let us know in each email
> > you
> > > > send
> > > > > > > to
> > > > > > > > > us.
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > > --
> > > > > > > > > > > > > > > > address@hidden
> > > > > > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > > > ===================
> > > > > > > > > > > > > > > NOTE: All email exchanges with Unidata User
> > Support
> > > > are
> > > > > > > > > recorded
> > > > > > > > > > > in the
> > > > > > > > > > > > > > > Unidata inquiry tracking system and then made
> > > > publicly
> > > > > > > > > available
> > > > > > > > > > > > > through
> > > > > > > > > > > > > > > the web.  If you do not want to have your
> > > > interactions made
> > > > > > > > > > > available
> > > > > > > > > > > > > in
> > > > > > > > > > > > > > > this way, you must let us know in each email you
> > > > send to
> > > > > > > us.
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > > >
> > > > > > > > > > > > > >
> > > > > > > > > > > > > >
> > > > > > > > > > > > > > --
> > > > > > > > > > > > > > address@hidden
> > > > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > > > >
> > > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > > Ticket Details
> > > > > > > > > > > > > ===================
> > > > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > > > Priority: Normal
> > > > > > > > > > > > > Status: Open
> > > > > > > > > > > > > ===================
> > > > > > > > > > > > > NOTE: All email exchanges with Unidata User Support
> > are
> > > > > > > recorded
> > > > > > > > > in the
> > > > > > > > > > > > > Unidata inquiry tracking system and then made
> > publicly
> > > > > > > available
> > > > > > > > > > > through
> > > > > > > > > > > > > the web.  If you do not want to have your
> > interactions
> > > > made
> > > > > > > > > available
> > > > > > > > > > > in
> > > > > > > > > > > > > this way, you must let us know in each email you
> > send to
> > > > us.
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > > --
> > > > > > > > > > > > address@hidden
> > > > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > > > Seattle WA 98115
> > > > > > > > > > > > 206-526-6495
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > Ticket Details
> > > > > > > > > > > ===================
> > > > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > > > Department: Support IDV
> > > > > > > > > > > Priority: Normal
> > > > > > > > > > > Status: Open
> > > > > > > > > > > ===================
> > > > > > > > > > > NOTE: All email exchanges with Unidata User Support are
> > > > recorded
> > > > > > > in the
> > > > > > > > > > > Unidata inquiry tracking system and then made publicly
> > > > available
> > > > > > > > > through
> > > > > > > > > > > the web.  If you do not want to have your interactions
> > made
> > > > > > > available
> > > > > > > > > in
> > > > > > > > > > > this way, you must let us know in each email you send to
> > us.
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > --
> > > > > > > > > > address@hidden
> > > > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > > > 7600 Sand Point Way NE
> > > > > > > > > > Seattle WA 98115
> > > > > > > > > > 206-526-6495
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Ticket Details
> > > > > > > > > ===================
> > > > > > > > > Ticket ID: MKR-443485
> > > > > > > > > Department: Support IDV
> > > > > > > > > Priority: High
> > > > > > > > > Status: Open
> > > > > > > > > ===================
> > > > > > > > > NOTE: All email exchanges with Unidata User Support are
> > recorded
> > > > in the
> > > > > > > > > Unidata inquiry tracking system and then made publicly
> > available
> > > > > > > through
> > > > > > > > > the web.  If you do not want to have your interactions made
> > > > available
> > > > > > > in
> > > > > > > > > this way, you must let us know in each email you send to us.
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > > --
> > > > > > > > address@hidden
> > > > > > > > Pacific Marine Environmental Laboratory
> > > > > > > > 7600 Sand Point Way NE
> > > > > > > > Seattle WA 98115
> > > > > > > > 206-526-6495
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Ticket Details
> > > > > > > ===================
> > > > > > > Ticket ID: MKR-443485
> > > > > > > Department: Support IDV
> > > > > > > Priority: Urgent
> > > > > > > Status: Open
> > > > > > > ===================
> > > > > > > NOTE: All email exchanges with Unidata User Support are recorded
> > in
> > > > the
> > > > > > > Unidata inquiry tracking system and then made publicly available
> > > > through
> > > > > > > the web.  If you do not want to have your interactions made
> > > > available in
> > > > > > > this way, you must let us know in each email you send to us.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > > --
> > > > > > address@hidden
> > > > > > Pacific Marine Environmental Laboratory
> > > > > > 7600 Sand Point Way NE
> > > > > > Seattle WA 98115
> > > > > > 206-526-6495
> > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > > > Ticket Details
> > > > ===================
> > > > Ticket ID: MKR-443485
> > > > Department: Support IDV
> > > > Priority: Urgent
> > > > Status: Closed
> > > > ===================
> > > > NOTE: All email exchanges with Unidata User Support are recorded in the
> > > > Unidata inquiry tracking system and then made publicly available
> > through
> > > > the web.  If you do not want to have your interactions made available
> > in
> > > > this way, you must let us know in each email you send to us.
> > > >
> > > >
> > > >
> > >
> > >
> > > --
> > > address@hidden
> > > Pacific Marine Environmental Laboratory
> > > 7600 Sand Point Way NE
> > > Seattle WA 98115
> > > 206-526-6495
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: MKR-443485
> > Department: Support IDV
> > Priority: Urgent
> > Status: Closed
> > ===================
> > NOTE: All email exchanges with Unidata User Support are recorded in the
> > Unidata inquiry tracking system and then made publicly available through
> > the web.  If you do not want to have your interactions made available in
> > this way, you must let us know in each email you send to us.
> >
> >
> >
> 
> 
> --
> address@hidden
> Pacific Marine Environmental Laboratory
> 7600 Sand Point Way NE
> Seattle WA 98115
> 206-526-6495
> 
> 


Ticket Details
===================
Ticket ID: MKR-443485
Department: Support IDV
Priority: Urgent
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.
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