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[IDV #VTU-664436]: Closes due to graphics error

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  • Subject: [IDV #VTU-664436]: Closes due to graphics error
  • Date: Fri, 20 Nov 2015 15:21:31 -0700
My,

If the video card driver is not at issue, are you running the IDV in a remote
display situation?  If so, running the IDV on a remote machine is always
problematic. There are many issues related to display setting and the network
connection. We don't have a good solution at this time.

Best,

Unidata IDV Support

> Good afternoon,
> 
> We have a Windows 7 system that is a virtual machine with the same graphics 
> drivers and runs IDV 5.2 just fine (with Java 8.0.65).
> 
> Do you have any other recommendations?
> 
> 
> My Dang
> Network Systems Analyst
> 
> San Joaquin Valley Air Pollution Control District
> 1990 E Gettysburg Ave, Fresno, CA 93726
> Phone: (559) 230-6051 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Thursday, November 19, 2015 12:28 PM
> To: NetComVendor
> Cc: address@hidden
> Subject: [IDV #VTU-664436]: Closes due to graphics error
> 
> Hi,
> 
> Please update your Windows graphics driver.
> 
> Best,
> 
> Unidata IDV Support
> 
> 
> > Full Name: netcom vendor
> > Email Address: address@hidden
> > Organization: SJVAPCD
> > Package Version: 5.2
> > Operating System: Windows 8
> > Hardware: Virtual Machine
> > Description of problem:
> >
> > IDV starts up fine but after loading GUI, it automatically closes and
> > with a minor glimpse of the command prompt attached. It appears to be
> > an issue with Java 3d rendering the app. The virtual machine also has
> > Java 8.0.65 installed.
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: VTU-664436
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 


Ticket Details
===================
Ticket ID: VTU-664436
Department: Support IDV
Priority: Normal
Status: Closed