[IDV #HEQ-354163]: IDV Earlier Versions

Paul,

We are sorry you feel we are not being helpful, but we still believe we may
arrive at a solution.

Also, we do not understand why you comment on "yesterday" when we have only been
conversing today. (We are not trying to be obtuse.  We handle a lot of support
messages, and it is easy for conversations to get criss-crossed.)

When we mention we need to see the error message, we mean to say we will need
the exact error message copy and pasted from the Windows CMD shell. That action
will give us an accurate representation of the problem, and hopefully offer a
solution.

Best,

Unidata IDV Support

> As I've said I followed your instructions yesterday and already told you what 
> they said.  Forget it.  This series of answers has been most unhelpful.
> 
> Best,
> 
> Paul Dahlen
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Wednesday, February 25, 2015 12:22 PM
> To: Dahlen, Paul
> Cc: address@hidden
> Subject: [IDV #HEQ-354163]: IDV Earlier Versions
> 
> Paul,
> 
> Again, to accurately diagnose the problem, we will need you to follow the 
> instructions below and get the error output you see.
> 
> Best,
> 
> Unidata IDV Support
> 
> >
> > The graphics are onboard the motherboard and we're running OpenGL 1.1
> > and the error I saw yesterday when I did what these instructions said
> > to do, we needed OpenGL 1.2
> >
> > I have yet to see/determine if there are drivers for the onboard graphics 
> > and where.
> >
> > I used this software successfully years ago on much older computers.
> >
> > Thanks,
> > Paul Dahlen
> >
> >
> > -----Original Message-----
> > From: Unidata IDV Support [mailto:address@hidden]
> > Sent: Wednesday, February 25, 2015 11:59 AM
> > To: Dahlen, Paul
> > Cc: address@hidden
> > Subject: [IDV #HEQ-354163]: IDV Earlier Versions
> >
> > Paul,
> >
> > Running older versions of the IDV is not recommended.
> >
> > I am curious to know what errors you are running into. It may be a simple 
> > matter of updating your graphics card driver.
> >
> > On the computers in question, please download and install the latest 
> > version of the IDV corresponding to your operating system.
> >
> > http://www.unidata.ucar.edu/downloads/idv/current/index.jsp
> >
> > After installation, open a Command Prompt window.
> >
> > Run the program
> >
> > C:\Program Files\IDV_52\runIDV.bat
> >
> > What errors do you see?
> >
> > Best,
> >
> > Unidata IDV Support
> >
> > > Greetings,
> > >
> > > I used IDV 7 years ago to teach Meteorology.  Now I am teaching
> > > Meteorology again, but version 4 and 5 require graphics (openGL
> > > version and hardware acceleration) beyond my lab computers (Windows
> > > 7 Professional on i3).  Do you have any versions older than 4
> > > archived so that I could use the version that worked fine for me 7 years 
> > > ago?
> > >
> > > Thanks,
> > >
> > > Paul Dahlen
> > >
> > > ==================
> > >
> > > Paul Dahlen
> > > Sts. Peter & Paul High School
> > > Easton, MD 21601
> > >
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: HEQ-354163
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: HEQ-354163
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 


Ticket Details
===================
Ticket ID: HEQ-354163
Department: Support IDV
Priority: Normal
Status: Closed