[IDV #IHS-459204]: Can't run IDV 5.0ux on OS X Mavericks

Grace,

Thanks for the good news. Note that this situation should be rather unusual so
this issue should hopefully not be a problem for most of your users/colleagues 
viewing the NCEP dataset with the IDV.

Fixing this problem with a more permanent solution is high on our priority list,
so hopefully we will have a solution soon.

Best,

Unidata IDV Support

> Thanks, it works now.
> 
> Please let me know when you update the IDV for OS X build.
> 
> We dropped authentication on freely-available datasets
> from NCEP.  That means anyone running IDV can
> view ds083.2 w/o authentication!
> 
> I tested it and it works well.
> 
> Grace
> 
> address@hidden> wrote:
> 
> > Grace,
> >
> > What we really need to do is update the version of Java that is
> > distributed with
> > the IDV. In the meantime, please go to www.java.com. Download Java there.
> >
> > Now please edit the "runIDV" script that is distributed with the IDV. It
> > should
> > be something like /Applications/IDV_5.0u2/runIDV.
> >
> > Replace the line that says
> >
> > jre="jre.bundle/Contents/Home/jre"
> >
> > with
> >
> > jre="/Library/Java/JavaVirtualMachines/jdk1.8.0_25.jdk/Contents/Home/jre"
> >
> >
> > Sorry for the inconvenience. We hope to have a more permanent solution
> > soon.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> > > NP
> > > Let's work on it after u get back.
> > > I can come over with my laptop to troubleshoot.
> > >
> > > address@hidden> wrote:
> > >
> > > > Grace,
> > > >
> > > > Unfortunately, this is bug in the core Java language that occasionally
> > > > (rarely
> > > > mostly) manifests itself to IDV users. Just for the record, here is the
> > > > reference:
> > > >
> > > > http://bugs.java.com/bugdatabase/view_bug.do?bug_id=7180557
> > > >
> > > > I have some ideas on providing you with a workaround, but I am at AMS
> > this
> > > > week
> > > > so providing a temporary solution may take some time.
> > > >
> > > > Here a couple of things you can try in the meantime (though I am not
> > sure
> > > > they
> > > > will work).
> > > >
> > > > 1. Upgrade to Yosemite
> > > >
> > > > 2. This error manifests itself on DHCP networks. You may have better
> > luck
> > > > with a
> > > > fixed IP. Perhaps your sys admin can help you here.
> > > >
> > > > Let me know if 1. and 2. do not work or are not feasible.
> > > >
> > > > Sorry for the inconvenience.
> > > >
> > > > BTW, the IDV runs with its own version of Java, and not the system Java
> > > > whose
> > > > information you are providing to us below.
> > > >
> > > > Best,
> > > >
> > > > Unidata IDV Support
> > > >
> > > >
> > > > > I forgot to send you the java info:
> > > > >
> > > > > *grace@clayton> *java -version
> > > > >
> > > > > java version "1.7.0_71"
> > > > >
> > > > > Java(TM) SE Runtime Environment (build 1.7.0_71-b14)
> > > > >
> > > > > Java HotSpot(TM) 64-Bit Server VM (build 24.71-b01, mixed mode)
> > > > >
> > > > > *grace@clayton> */Applications/IDV_5.0u2/runIDV
> > > > >
> > > > > /Applications/IDV_5.0u2/runIDV: eval: line 69: syntax error near
> > > > unexpected
> > > > > token `newline'
> > > > >
> > > > > /Applications/IDV_5.0u2/runIDV: eval: line 69: `Jan 05, 2015 9:55:44
> > AM
> > > > > net.sf.ehcache.Cache <clinit>'
> > > > >
> > > > > IDV failed to start. Please contact address@hidden
> > > > <javascript:;>
> > > > >
> > > > > *grace@clayton> *
> > > > >
> > > > > On Mon, Jan 5, 2015 at 9:56 AM, Grace Peng <address@hidden
> > > > <javascript:;>> wrote:
> > > > >
> > > > > > *grace@clayton> */Applications/IDV_5.0u2/runIDV
> > > > > >
> > > > > > /Applications/IDV_5.0u2/runIDV: eval: line 69: syntax error near
> > > > > > unexpected token `newline'
> > > > > >
> > > > > > /Applications/IDV_5.0u2/runIDV: eval: line 69: `Jan 05, 2015
> > 9:55:44 AM
> > > > > > net.sf.ehcache.Cache <clinit>'
> > > > > >
> > > > > > IDV failed to start. Please contact address@hidden
> > > > <javascript:;>
> > > > > >
> > > > > > *grace@clayton> *
> > > > > >
> > > > > > address@hidden <javascript:;>> wrote:
> > > > > >
> > > > > >> Grace,
> > > > > >>
> > > > > >> Please run the IDV from the terminal or the command line. It
> > should be
> > > > > >> something
> > > > > >> like:
> > > > > >>
> > > > > >> /Applications/IDV_5.0u1/runIDV
> > > > > >>
> > > > > >> Please give us the output from that command.
> > > > > >>
> > > > > >> Best,
> > > > > >>
> > > > > >> Unidata IDV Support
> > > > > >>
> > > > > >> > This is Grace again.
> > > > > >> > Remember when I couldn't get IDV to run
> > > > > >> > at the Unidata users' training.
> > > > > >> >
> > > > > >> > I waited for the new IDV release and tried
> > > > > >> > again to install and run IDV.
> > > > > >> >
> > > > > >> > It still tries to start, and then fails.
> > > > > >> > Which environment variables do you want
> > > > > >> > to see to troubleshoot this problem?
> > > > > >> >
> > > > > >> > Grace
> > > > > >> >
> > > > > >> > --
> > > > > >> > Grace Peng, PhD
> > > > > >> > Atmospheric & Geoscience Research Data Archive
> > > > > >> > Computational & Information Systems Laboratory
> > > > > >> > National Center for Atmospheric Research
> > > > > >> > 303-497-1218
> > > > > >> >
> > > > > >> >
> > > > > >>
> > > > > >>
> > > > > >> Ticket Details
> > > > > >> ===================
> > > > > >> Ticket ID: IHS-459204
> > > > > >> Department: Support IDV
> > > > > >> Priority: Normal
> > > > > >> Status: Closed
> > > > > >>
> > > > > >>
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Grace Peng, PhD
> > > > > > Atmospheric & Geoscience Research Data Archive
> > > > > > Computational & Information Systems Laboratory
> > > > > > National Center for Atmospheric Research
> > > > > > 303-497-1218
> > > > > >
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > Grace Peng, PhD
> > > > > Atmospheric & Geoscience Research Data Archive
> > > > > Computational & Information Systems Laboratory
> > > > > National Center for Atmospheric Research
> > > > > 303-497-1218
> > > > >
> > > > >
> > > >
> > > >
> > > > Ticket Details
> > > > ===================
> > > > Ticket ID: IHS-459204
> > > > Department: Support IDV
> > > > Priority: Normal
> > > > Status: Closed
> > > >
> > > >
> > >
> > > --
> > > Grace Peng, PhD
> > > Atmospheric & Geoscience Research Data Archive
> > > Computational & Information Systems Laboratory
> > > National Center for Atmospheric Research
> > > 303-497-1218
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: IHS-459204
> > Department: Support IDV
> > Priority: Critical
> > Status: Closed
> >
> >
> 
> 
> --
> Grace Peng, PhD
> Atmospheric & Geoscience Research Data Archive
> Computational & Information Systems Laboratory
> National Center for Atmospheric Research
> 303-497-1218
> 
> 


Ticket Details
===================
Ticket ID: IHS-459204
Department: Support IDV
Priority: Critical
Status: Closed