[IDV #GMK-636949]: IDV not starting

Aksel,

Again, please do not change runIDV.bat. There should be no reason to do so in 
most
scenarios. If you have changed it, please change it back or re-download the IDV.

Once you have restored the runIDV.bat script to the original, please execute
runIDV.bat from the Windows Command Shell (cmd.exe) and send us the output with
the error message.

Best,

Unidta IDV Support

> Thank you for coming back to me, I tried upgrading the graphics driver (Intel 
> integrated, like on my previous laptop) but it is up to date.
> 
> I only tried to run with a different Java version which is a solution I found 
> on your mailing lists.
> 
> The message I get when running runIDV.bat without changing the file is "IDV 
> failed to start. Please contact address@hidden"
> 
> Later I tried to REM out the set memory lines and removing REM on the memory 
> and maxpermgensize lines, the program now runs but I am not sure this is a 
> stable solution though? Should I change a memory setting while the program is 
> open and then use the original file again?
> 
> 
> Best regards
> 
> Aksel Magdahl
> 
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: 18 December 2014 21:35
> To: Aksel Magdahl
> Cc: address@hidden
> Subject: [IDV #GMK-636949]: IDV not starting
> 
> Aksel,
> 
> Please do not change the runIDV.bat script. There should be no reason to do 
> so and could break your IDV installation.
> 
> Please up date your video card driver. If that does not work, please run the 
> runIDV.bat script again and send us the output.
> 
> Best,
> 
> Unidata IDV Support
> 
> > Dear Sir,
> >
> > IDV is not starting since I installed it on my new laptop, pretty
> > similar setup as my old one with Windows 7 64-bit.
> >
> > java version "1.7.0_51"
> > Java(TM) SE Runtime Environment (build 1.7.0_51-b13) Java HotSpot(TM)
> > 64-Bit Server VM (build 24.51-b03, mixed mode)
> >
> > I also tried to change the .bat file to use another java version, with
> > no success.  java version "1.7.0_60" Java(TM) SE Runtime Environment
> > (build
> > 1.7.0_60-b19) Java HotSpot(TM) Client VM (build 24.60-b09, mixed mode)
> >
> > I hope you can guide me on this.
> >
> > Best regards
> >
> > Aksel Magdahl
> >
> > Aksel Magdahl
> > Navigation coach
> >
> > Team SCA
> >
> > c/o Puerto Calero
> > Edificio Antiguo Varadero 2 planta
> > 35571 Yaiza
> > Lanzarote-Spain
> >
> > Work mobile: +46 76 005 0604
> > Norway mobile: +47 9203 0507
> > Skype: akselmagdahl
> > address@hidden<mailto:address@hidden>
> > address@hidden<mailto:address@hidden>
> > www.teamsca.com<http://www.teamsca.com/>
> > www.sca.com<http://www.sca.com/>
> >
> > [cid:image001.jpg@01CEDCA3.2CABF550]
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
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> > Any usage, disclosure, distribution, print or copying of any part of
> > this message is prohibited unless you are the intended recipient. If
> > you receive this message in error, please delete it from any computer
> > and notify the sender. If you suspect that this message may have been
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> > liability for any damage caused by software viruses brought to you by
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> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: GMK-636949
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 
> ________________________________
> 
> This message may contain confidential, proprietary or legally
> privileged information and is intended for the addressee's use
> only. Any usage, disclosure, distribution, print or copying of
> any part of this message is prohibited unless you are the
> intended recipient. If you receive this message in error,
> please delete it from any computer and notify the sender. If
> you suspect that this message may have been altered, please
> notify the sender. SCA has taken every reasonable precaution
> to ensure that this e-mail and any attachments to this e-mail
> has been scanned for viruses. However, SCA does not accept
> liability for any damage caused by software viruses brought to
> you by this mail.
> 


Ticket Details
===================
Ticket ID: GMK-636949
Department: Support IDV
Priority: Normal
Status: Closed