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[IDV #XHA-411768]: IDV crash

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  • Subject: [IDV #XHA-411768]: IDV crash
  • Date: Mon, 15 Sep 2014 14:22:04 -0600
Georgi,

My first suggestion is to update video card driver on your windows machine. A
Google search should reveal how to do this fairly easily, hopefully.

Best,

Unidata IDV Support

> Hi,
> 
> Thanks for answering. Please find attached the screenshot with the error
> messages. Do you know how to fix this?
> 
> Kind regards,
> George
> 
> 2014-09-15 19:36 GMT+03:00 Unidata IDV Support <address@hidden
> >:
> 
> > Georgi,
> >
> > Open the Windows command prompt and go to the directory where you
> > installed the IDV.
> >
> > Please run the runIDV.bat command. What errors do you see?
> >
> > Best,
> >
> > Unidata IDV Support
> >
> > > Dear Sirs,
> > >
> > > When I started IDV, it crashed. The first time it crashed, it was blocked
> > > by the Windows firewall. On the next two occasions it just crashed
> > without
> > > displauing the Windows firewall. What to do?
> > >
> > > Here are the details:
> > >
> > > - the version of the IDV that you are using (use the Help->About...
> > menu.)
> > >
> > > - most up-to-date;
> > >
> > > - how you download and run the IDV (InstallAnywhere, Web Start, or built
> > > from source) - I installed from the installation file;
> > >
> > > - your operating system and version level - Windows XP Home SP3;
> > >
> > > - any messages on the console (to see the console, use the Help->Show
> > > Console menu.) - I haven's seen;
> > >
> > > - exact data source and parameter choice - N/A;
> > >
> > > - types of display being made and in use - N/A;
> > >
> > > - the sequence of IDV actions and choices that caused the problem -
> > > starting IDV;
> > >
> > > - A bundle file that recreates the problem if the data sources are
> > network
> > > accessible (optional, but desirable) - N/A.
> > >
> > > Thank you for your help and feedback.
> > >
> > > Best reagrds,
> > > Georgi Parlichev
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: XHA-411768
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> 
> 


Ticket Details
===================
Ticket ID: XHA-411768
Department: Support IDV
Priority: Normal
Status: Closed