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[IDV #VKT-605058]: the IDV doesn's start up

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  • Subject: [IDV #VKT-605058]: the IDV doesn's start up
  • Date: Mon, 24 Feb 2014 11:01:50 -0700
> Full Name: Bryan  Matamoros Alvarado
> Email Address: address@hidden
> Organization: Universidad de Costa Rica
> Package Version: 4.1
> Operating System: Debian jessie
> Hardware:
> Description of problem:
> 
> when I try to initialize the program it shut down and display this:
> 
> Could not create a graphics configuration.
> Please contact Unidata user support or see the FAQ
> 
> I think it may be related to the JRE but can't confirm
> 
> 

It is likely that Video driver is not configured correctly or updated.  

Yuan


Ticket Details
===================
Ticket ID: VKT-605058
Department: Support IDV
Priority: Normal
Status: Open