[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #MDW-368450]: automatically stops

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [IDV #MDW-368450]: automatically stops
  • Date: Tue, 06 Aug 2013 09:39:07 -0600
Dear Mr. Wang,

We are glad that solution worked. 

The IDV does have various diagnostic output available via Command Line 
Arguments. 
http://www.unidata.ucar.edu/software/idv/docs/workshop/installandstart/CommandLineArguments.html.
 The -debug option may have been helpful in this situation.

Best Wishes,

Unidata IDV Support

> Dear Sir:
> 
> Thank you for your reply.
> I record my startup precedure with the text terminal window under Windows 7.
> And as you mentioned, my video driver is too old for the new IDV.
> I upgrade my video driver and everything was fine now.
> Thanks for your time and suggestion.
> 
> By the way, is there a buildin way to record the startup procedure?
> It will be easier to trace out any errors during start up procedure.
> 
> Regards,
> 
> Shizoom Wang
> 
> ? 2013/8/6 ?? 05:28, Unidata IDV Support ??:
> > Dear Mr. Wang,
> >
> > It is difficult to diagnose this problem remotely, but here are a few 
> > things you can try.
> >
> > Option 1: In your home directory, move the .unidata directory to 
> > .unidata.bak. Start the IDV.
> >
> > Option 2: The IDV configures the appropriate amount of memory. In 
> > exceptional situations, the IDV may not start due to memory issues.  In 
> > this case, please uncomment the idv_memory section IDV\runIDV.bat script.  
> > Change "REM set idv_memory=512" to "set idv_memory=512" Start the IDV.
> >
> > Option 3: make sure your video driver is up-to-date
> >
> > Please keep us up-to-date on your progress.
> >
> > Best Wishes,
> >
> > Unidata IDV Support
> >
> >
> >> Full Name: Shizoom Wang
> >> Email Address: address@hidden
> >> Organization: National Chung Hsing University, Taichung, TAIWAN
> >> Package Version: 4.1
> >> Operating System: Windows 7 64 bit
> >> Hardware:
> >> Description of problem: Dear Sir:
> >> When I starts IDV from my desktop with IDV 4.1 icon.  I can see the 
> >> dashboard starts, then automatically everything gone.  I mean IDV quits by 
> >> itself.  Is there a way I can check the error message?  Or, is there a way 
> >> to fix this problem?
> >> Thank you for your help.
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: MDW-368450
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> 
> 


Ticket Details
===================
Ticket ID: MDW-368450
Department: Support IDV
Priority: Normal
Status: Closed