This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Classification: UNCLASSIFIED > Caveats: NONE > > We tried running the animation widget from the source computer, but it also > didn't work. > Capture a screen shot with both view and legend and send it to me. You can use View > Capture > Image.... Yuan > Perhaps there's an option we need to set, for it to use the widget? > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden] > Sent: Tuesday, July 30, 2013 11:55 AM > To: Vaucher, Gail T CIV (US) > Cc: address@hidden; Raby, John W CIV USARMY ARL (US) > Subject: [IDV #RHN-329170]: An IDV display animation question (UNCLASSIFIED) > > > Classification: UNCLASSIFIED > > Caveats: NONE > > > > Hi Juan, > > > > Thanks for your suggestions. > > > > I tried the www.unidata.ucar.edu side initially (where I got the > > contact information), but wasn't able to locate the trouble shooting > > solutions for the animation widget. I might have been looking in the > > wrong area. Will recheck again. > > > > The IDV is not installed locally. I am a client to another PC which > > has the IDV. > > > > I think this is the problem. It would be good if you can install the IDV in > your machine. IDV is a client and is designed to run locally. > > > Yuan > > I tried running the animation widget with the animation not turned on. > > The results were the same. > > > > Best Regards, > > Gail > > > > -----Original Message----- > > From: Unidata IDV Support [mailto:address@hidden] > > Sent: Tuesday, July 30, 2013 11:16 AM > > To: Vaucher, Gail T CIV (US) > > Cc: address@hidden > > Subject: [IDV #RHN-329170]: An IDV display animation question > > (UNCLASSIFIED) > > > > > Classification: UNCLASSIFIED > > > Caveats: NONE > > > > > > Hello, > > > > > > While attempting to trouble shoot an IDV error, I came across your email. > > > Is there a website that provides insights into various IDV errors? > > > The user's guide was helpful, but did not lead to a solution. > > > > > Gail, > > > > You can browse the www.unidata.ucar.edu site for information of > > previous support tickets. > > > The Error being addressed is: > > > > > > The IDV animation widget (green boxes) cycles through the time > > > series listed, but the visual display does not animate. > > > > > > > Is the IDV installed locally? are you having other displays in the > > window? I need more information to understand this problem. > > > > > (Aside: When I animate the images through another option, there is > > > no correlation with the IDV animation widget. I can animate the > > > images by clicking on "view", "displays", "visibility animation", "on" > > > option. But have limited ability to easily stop/start/edit the > > > sequence.) > > > > > > > You should not turn on the visibility animation, this is not what you > > wanted. > > > > Yuan > > > Any suggestions for how to fix the IDV animation widget disconnect > > > with the visual display? > > > > > > Thank you, > > > Gail > > > > > > Classification: UNCLASSIFIED > > > Caveats: NONE > > > > > > > > > > > > > > > > > > Ticket Details > > =================== > > Ticket ID: RHN-329170 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > > > Classification: UNCLASSIFIED > > Caveats: NONE > > > > > > > > > > > Ticket Details > =================== > Ticket ID: RHN-329170 > Department: Support IDV > Priority: Normal > Status: Closed > > > Classification: UNCLASSIFIED > Caveats: NONE > > > > Ticket Details =================== Ticket ID: RHN-329170 Department: Support IDV Priority: Normal Status: Open