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[SupportPlaza #RUY-341808]: IDV problem

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  • Subject: [SupportPlaza #RUY-341808]: IDV problem
  • Date: Mon, 06 May 2013 09:44:29 -0600
All,

Thanks for the good news. We are glad it worked.

Best Wishes,

Unidata IDV Support


> Good Afternoon
> 
> Thank you for all of the help, Java 3D has fixed the issue that Basit was
> encountering.
> 
> Regards
> 
> Andrew
> 
> Andrew C Winfer
> HPC System Admin Team Leader
> KAUST Supercomputing Laboratory (KSL)
> King Abdullah University of Science & Technology
> Al Khawarizmi Bldg. (1) Room 0134
> Thuwal
> Kingdom of Saudi Arabia
> 
> KSL Help Desk: +966 2 808 1333
> Mob:    +966 54 470 0636
> Office:  +966 2 808 0243
> Email:  address@hidden
> 
> 
> 
> 
> 
> 
> On 04/05/2013 01:16, "Unidata IDV Support" <address@hidden>
> wrote:
> 
> >Dr Khan,
> >
> >We have gotten around these sorts of errors with the new Java 3D (which
> >is still in beta and so we are not distributing it with the IDV, yet).
> >Please download https://www.dropbox.com/s/ea6cxs6yqtzr68f/java3d.tar.gz
> >and copy the contents of that tarball into the IDV installation in
> >question: [IDV installtion]/jre/lib/ext
> >
> >Please keep us up-to-date on your progress.
> >
> >Best Wishes,
> >
> >Unidata IDV Support
> >
> >
> >
> >> Hi there,
> >>
> >> Thanks for the prompt reply. Yes, i've already experimented with both -Y
> >> and -X but the result is same.
> >> I don't want to run IDV on my local system/work station because to do
> >>this
> >> i have to copy the data file from remote system to my local system,
> >>which
> >> is not practical in my case.
> >>
> >> Please advise if there are other possible solutions to this problem.
> >>
> >> Regards,
> >>
> >> ----
> >> Basit A. Khan, Ph.D.
> >>
> >> Postdoctoral Research Fellow
> >>
> >> Division of Physical Sciences & Engineering
> >>
> >> Office# 3204, Level 3, Building 1,
> >>
> >> King Abdullah University of Science & Technology
> >>
> >> 4700 King Abdullah Blvd, Box 2753, Thuwal 23955 ­6900,
> >>
> >> Kingdom of Saudi Arabia.
> >>
> >>
> >>
> >> Office: +966(0)2 808 0276,  Mobile: +966(0)5 0860 3617
> >>
> >> E-mail: address@hidden
> >>
> >>
> >>
> >>
> >> Skype name: basit.a.khan
> >>
> >>
> >>
> >>
> >> On 5/1/13 11:40 PM, "Unidata IDV Support" <address@hidden>
> >> wrote:
> >>
> >> >Dr Khan,
> >> >
> >> >First, please try ssh -Y instead of -X. That said, the IDV sometimes
> >>has
> >> >trouble with remote displays. It is best to run the IDV on your local
> >> >system.
> >> >
> >> >Please keep us up-to-date on your progress.
> >> >
> >> >Best Wishes,
> >> >
> >> >Unidata IDV Support
> >> >
> >> >
> >> >
> >> >> HI there,
> >> >> I have installed IDV 4.01 from idv_4_0u1_linux64_installer.sh on
> >> >>x86_64  Linux cluster with REDHAT6  uname: 2.6.32-358.2.1.el6
> >> >>
> >> >> I run the application from my desktop that has mountain lion using
> >>ssh
> >> >>-X,  but it crashes right away.
> >> >> I am attaching the log file generated by idv.
> >> >>
> >> >> I would greatly appreciate if you could advise as what is the problem
> >> >>and how could i fix it.
> >> >>
> >> >> ----
> >> >> Basit A. Khan, Ph.D.
> >> >> Postdoctoral Research Fellow
> >> >> Division of Physical Sciences & Engineering
> >> >> Office# 3204, Level 3, Building 1,
> >> >> King Abdullah University of Science & Technology
> >> >> 4700 King Abdullah Blvd, Box 2753, Thuwal 23955 ­6900,
> >> >> Kingdom of Saudi Arabia.
> >> >>
> >> >> Office: +966(0)2 808 0276,  Mobile: +966(0)5 0860 3617
> >> >> E-mail: address@hidden<mailto:address@hidden>
> >> >> Skype name: basit.a.khan
> >> >>
> >> >> ________________________________
> >> >>
> >> >> This message and its contents including attachments are intended
> >>solely
> >> >>for the original recipient. If you are not the intended recipient or
> >> >>have received this message in error, please notify me immediately and
> >> >>delete this message from your computer system. Any unauthorized use or
> >> >>distribution is prohibited. Please consider the environment before
> >> >>printing this email.
> >> >>
> >> >>
> >> >
> >> >
> >> >Ticket Details
> >> >===================
> >> >Ticket ID: RUY-341808
> >> >Department: Support IDV
> >> >Priority: Normal
> >> >Status: Closed
> >> >
> >>
> >>
> >> ________________________________
> >>
> >> This message and its contents including attachments are intended solely
> >>for the original recipient. If you are not the intended recipient or
> >>have received this message in error, please notify me immediately and
> >>delete this message from your computer system. Any unauthorized use or
> >>distribution is prohibited. Please consider the environment before
> >>printing this email.
> >>
> >>
> >
> >
> >Ticket Details
> >===================
> >Ticket ID: RUY-341808
> >Department: Support IDV
> >Priority: Normal
> >Status: Closed
> >
> 
> 
> ________________________________
> 
> This message and its contents including attachments are intended solely for 
> the original recipient. If you are not the intended recipient or have 
> received this message in error, please notify me immediately and delete this 
> message from your computer system. Any unauthorized use or distribution is 
> prohibited. Please consider the environment before printing this email.
> 


Ticket Details
===================
Ticket ID: RUY-341808
Department: Support IDV
Priority: Normal
Status: Closed