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[IDV #KOC-628144]: Cannot connect to server



Greetings Jacob,

Do you know if your machine is using IPv6 networking addressing?

Sean

> Hi Yuan,
> 
> Unfortunately, this is a desktop machine.  Do you have any other 
> troubleshooting suggestions?
> 
> Jacob
> ________________________________________
> From: Unidata IDV Support [address@hidden]
> Sent: Monday, March 25, 2013 10:41 PM
> To: Jacob Wolf
> Cc: address@hidden
> Subject: [IDV #KOC-628144]: Cannot connect to server
> 
> > Full Name: Jacob Wolf
> > Email Address: address@hidden
> > Organization: Idaho Department of Environmental Quality
> > Package Version: 4.0 build date:2013-03-07 17:58 UTC
> > Operating System: Linux
> > Hardware: Java: home: /home/Jwolf/IDV_4.0/jre version: 1.6.0_41 j3d:1.3.1
> > Description of problem: Updating sounding data
> > Error opening connection: java.net.UnknownHostException: airmet: airmet
> >
> > --
> > I am trying to access the Observations and Satellite data and I cannot 
> > connect to any of the available servers.  My IT group says that both 8080 
> > and 112 should be open.
> >
> > I am using CentOS 6 as my OS.  Any help is appreciated.
> >
> > Thank you in advance,
> >
> > Jacob
> 
> Jacob,
> The exception does indicate some firewall issue, if this is a laptop, you can 
> test it outside your office environment.
> 
> 
> Yuan
> >
> > ******************
> > Stack trace:
> > edu.wisc.ssec.mcidas.adde.AddeException: Error opening connection: 
> > java.net.UnknownHostException: airmet: airmet
> > at 
> > edu.wisc.ssec.mcidas.adde.AddePointDataReader.<init>(AddePointDataReader.java:165)
> > at 
> > ucar.unidata.data.sounding.AddeSoundingAdapter.loadStationsInner(AddeSoundingAdapter.java:438)
> > at 
> > ucar.unidata.data.sounding.AddeSoundingAdapter.loadStations(AddeSoundingAdapter.java:388)
> > at 
> > ucar.unidata.data.sounding.AddeSoundingAdapter.init(AddeSoundingAdapter.java:306)
> > at 
> > ucar.unidata.data.sounding.AddeSoundingAdapter.<init>(AddeSoundingAdapter.java:260)
> > at 
> > ucar.unidata.view.sounding.SoundingSelector$8.run(SoundingSelector.java:665)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1249)
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: KOC-628144
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 
> 


Ticket Details
===================
Ticket ID: KOC-628144
Department: Support IDV
Priority: Normal
Status: Open