This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Yuan, > I tried it again and got the same error. Is there something I need to > install? > > Cory Cory, Can you install an IDV in your machine? This may provide better idea what is missing. Yuan > > On 2/6/13 2:10 PM, Unidata IDV Support wrote: > >> I forgot to attach the other screenshot. It is attached to this message. > >> > >> Cory > >> > > Cory, > > The screen shot indicates the missing java class, this can mean that > > the download file is not complete or the some local driver is outdated. > > Could you give it one more try? > > > > > > Yuan > >> On 2/5/13 4:58 PM, Unidata IDV Support wrote: > >>> address@hidden, > >>> > >>> Your Ticket has been received, and a Unidata staff member will review it > >>> and reply accordingly. Listed below are details of this new Ticket. > >>> Please make sure the Ticket ID remains in the Subject: line on all > >>> correspondence related to this Ticket. > >>> > >>> Ticket ID: LXU-794987 > >>> Subject: IDV createNewWindow Error > >>> Department: Support IDV > >>> Priority: Normal > >>> Status: Open > >>> > >>> > >>> > >>> Please let us know how we can assist you further. > >>> > >>> Unidata User Support > >> -- > >> ======================================== > >> Cory Wolff > >> Associate Scientist > >> National Center for Atmospheric Research > >> 303.497.2845 > >> address@hidden > >> > >> > >> > > > > Ticket Details > > =================== > > Ticket ID: LXU-794987 > > Department: Support IDV > > Priority: Normal > > Status: Open > > -- > ======================================== > Cory Wolff > Associate Scientist > National Center for Atmospheric Research > 303.497.2845 > address@hidden > > Ticket Details =================== Ticket ID: LXU-794987 Department: Support IDV Priority: Normal Status: Open