This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Greetings Jermaine, From what I understand: www.unidata.ucar.edu needs port 80 motherlode.ucar.edu needs ports 80, 8080 thredds.ucar.edu needs ports 80, 8080 adde.ucar.edu needs port 112 Please let me know if this works for you. Cheers, Sean > Hi Sean, > > Can I get the port number which is used for this application, IT are ready to > open the firewall but we just need the port number. > > Thanks > Jermaine > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden] > Sent: 15 January 2013 16:57 > To: Grant, Jermaine O. > Cc: address@hidden; WRe_Global_Infrastructure; Grant, Jermaine O. > Subject: [IDV #QHY-799230]: FW: Need to access to the following URL > > Greetings Jermaine, > > The IDV cannot be configured to communicate through a proxy at this time. > > Here is a list of IPs that the IDV needs access to for basic remote data > access from our servers: > > www.unidata.ucar.edu: 128.117.149.64 > motherlode.ucar.edu: 128.117.114.119 > thredds.ucar.edu: 127.117.114.122 > adde.ucar.edu: 128.117.114.120 > > Other community servers, such as the NOAA NOMADS archive, are out of our > control and you will need to handle those on a case-by- case basis. > > Note that while these address are static, we cannot guarantee they will > remain so (for example, scheduled maintain in the server room will require > switching to another machine, as will unplanned outages). They can change at > anytime, without warning, and we do not provide a mechanism to warn users of > these changes (we very rarely deal with running our software through proxies). > > Cheers, > > Sean > > > Hi, > > > > Please can someone assist, or if you cannot could you let me know, so I can > > inform the user that he cannot use your application at our organisation? > > > > This is probably something for your IT dept to look at. > > > > > > Is this “java” application proxy aware? Can it be configured to point to a > > proxy for its internet access? > > > > If it can NOT, then we need to know the IP addresses that it will need to > > talk to if they can be different than the URL. Our firewalls do not perform > > DNS resolution, so we have to have all the IP’s associated with any of this > > traffic. Again, this is ONLY in the instance where the Java app cannot be > > pointed at a browser for internet access. > > > > > > Thanks > > Jermaine > > > > > > From: Grant, Jermaine O. > > Sent: 08 January 2013 16:12 > > To: 'address@hidden'; address@hidden > > Cc: WRe_Global_Infrastructure > > Subject: RE: [IDV #QHY-799230]: FW: Need to access to the following > > URL > > > > > > Hi all, > > > > > > > > Is anyone able to help me with this? > > > > > > > > Regards, > > Jermaine > > > > > > > > > > > > -----Original Message----- > > From: Grant, Jermaine O. > > Sent: 04 January 2013 13:43 > > To: 'address@hidden' > > Cc: WRe_Global_Infrastructure > > Subject: RE: [IDV #QHY-799230]: FW: Need to access to the following > > URL > > > > > > > > Hi all, > > > > > > > > Thanks for getting back to me, I have passed this onto our security team > > but they still need one more question answered. > > > > > > > > Is this “java” application proxy aware? Can it be configured to point to a > > proxy for its internet access? > > > > If it can NOT, then we need to know the IP addresses that it will need to > > talk to if they can be different than the URL. Our firewalls do not perform > > DNS resolution, so we have to have all the IP’s associated with any of this > > traffic. Again, this is ONLY in the instance where the Java app cannot be > > pointed at a browser for internet access. > > > > > > > > Regards, > > > > Jermaine > > > > > > > > > > > > > > > > -----Original Message----- > > > > From: Unidata IDV Support > > [mailto:address@hidden]<mailto:[mailto:support-idv@unida > > ta.ucar.edu]> > > > > Sent: 03 January 2013 17:45 > > > > To: Grant, Jermaine O. > > > > Cc: address@hidden<mailto:address@hidden>; > > WRe_Global_Infrastructure > > > > Subject: [IDV #QHY-799230]: FW: Need to access to the following URL > > > > > > > > Dear All, > > > > > > > > First a bit of background. The IDV is a client application written in Java > > that you can download at www.unidata.ucar.edu<http://www.unidata.ucar.edu>. > > The IDV is capable of viewing data from remote sources (e.g., > > http://www.unidata.ucar.edu/georesources/idvcatalog.xml). This catalog URL > > is at a fixed IP address here at Unidata. The data contained at that > > catalog URL are also at fixed addresses, but they may be different than IP > > address of the root catalog. > > > > > > > > Best Wishes, > > > > > > > > Unidata IDV Support > > > > > > > > > Hi all, > > > > > > > > > > Are you able to assist? > > > > > > > > > > Thanks, > > > > > Jermaine > > > > > > > > > > Jermaine Grant, Technical Support Assistant, Global Infrastructure & > > > > > Support, TPS, Willis Re Willis Group, Friars Street, Ipswich, IP1 > > > 1TA > > > > > Direct: +44 1473 223580, > > > > > address@hidden<mailto:address@hidden<mailto:je > > > address@hidden%3cmailto:address@hidden>> , > > > > > www.willis.com<http://www.willis.com/<http://www.willis.com%3chttp:/ > > > www.willis.com/>> > > > > > > > > > > [Description: cid:image001.png@01CC42F9.FAA41910] > > > > > See what we stand for and how we serve our clients at > > > > > www.willis.com/williscause<http://www.willis.com/williscause<http:// > > > www.willis.com/williscause%3chttp:/www.willis.com/williscause>> > > > > > > > > > > > > > > > > > > > > From: Lambert, Mark > > > > > Sent: 03 January 2013 14:23 > > > > > To: Grant, Jermaine O.; Willis_MES_SEC; Servicedesk > > > > > Cc: WRe_Global_Infrastructure > > > > > Subject: RE: Need to access to the following URL > > > > > > > > > > Jermaine, > > > > > There are a couple of questions that need to be answered before we > > > consider one avenue vs another. > > > > > > > > > > > > > > > - It appears this is an “App” driven call to this web site. Is > > > this app proxy aware? Can this app provide credentials for authentication > > > to the proxies? Is this a commercial app or a Willis designed app? > > > > > > > > > > - If it’s not proxy aware, does this app reside on a specific > > > server that can be granted access out or is this an app that is > > > decentralized? > > > > > > > > > > - Does this URL , > > > “www.unidata.ucar.edu<http://www.unidata.ucar.edu><http://www.unidata.ucar.edu%3chttp:/www.unidata.ucar.edu%3e>”, > > > reside on a single given IP address or does it have multiple IP’s that > > > are geographically balanced around the globe? > > > > > > > > > > > > > > > Thanks > > > > > Mark > > > > > > > > > > From: Grant, Jermaine O. > > > > > Sent: Thursday, January 03, 2013 8:10 AM > > > > > To: Willis_MES_SEC; Servicedesk > > > > > Cc: WRe_Global_Infrastructure > > > > > Subject: FW: Need to access to the following URL > > > > > > > > > > Hi all, > > > > > > > > > > The Willis analytics team need access to this url and all of its sub data > > > but its being blocked by the firewall. > > > > > > > > > > How do we go about getting it unblocked? > > > > > > > > > > Regards, > > > > > Jermaine > > > > > > > > > > Jermaine Grant, Technical Support Assistant, Global Infrastructure & > > > > > Support, TPS, Willis Re Willis Group, Friars Street, Ipswich, IP1 > > > 1TA > > > > > Direct: +44 1473 223580, > > > > > address@hidden<mailto:address@hidden<mailto:je > > > address@hidden%3cmailto:address@hidden>> , > > > > > www.willis.com<http://www.willis.com/<http://www.willis.com%3chttp:/ > > > www.willis.com/>> > > > > > > > > > > [Description: cid:image001.png@01CC42F9.FAA41910] > > > > > See what we stand for and how we serve our clients at > > > > > www.willis.com/williscause<http://www.willis.com/williscause<http:// > > > www.willis.com/williscause%3chttp:/www.willis.com/williscause>> > > > > > > > > > > > > > > > > > > > > From: Andre, Gilles > > > > > Sent: 03 January 2013 14:00 > > > > > To: WRe_Global_Infrastructure > > > > > Subject: Need to access to the following URL > > > > > > > > > > > > > > > Dear All, > > > > > > > > > > Happy new year and all the best for 2013. > > > > > > > > > > I need to have an access tu the following URL and all the data included > > > into the catalog using a special application called IDV. > > > > > > > > > > http://www.unidata.ucar.edu/georesources/idvcatalog.xml > > > > > > > > > > > > > > > Unfortunately our firewall doesn't allow the application to access the > > > database where we can download meteorological forecast data that we need > > > to prevent storms or hurricanes events for our cliens. > > > > > > > > > > Could you please give me an access to this url and all the sub data > > > linked to this catalog. > > > > > > > > > > > > > > > Best regards and thank a lot > > > > > > > > > > > > > > > > > > > > Gilles André, Analytics Willis Re Paris Willis Re S.A., 127, avenue > > > > > Charles de Gaulle, 92521 Neuilly Sur Seine, France Direct : +33 (0) > > > 1 > > > > > 70 72 69 28, Mobile : +33 (0) 6 78 65 52 73, > > > > > address@hidden<mailto:address@hidden<mailto:gilles > > > .address@hidden%3cmailto:address@hidden>> , > > > > > www.willis.com<http://www.willis.com> Merci de prendre note de notre > > > changement de téléphone > > > > > et d’email / Please note that our email and phone have changed _ > > > > > > > > > > Follow us on: > > > > > Twitter <https://twitter.com/#!/WillisGroup>, > > > > > LinkedIn <http://www.linkedin.com/company/willis>, > > > > > YouTube <http://www.youtube.com/willisgroup>, > > > > > Facebook <https://www.facebook.com/willisgroup>, > > > > > WillisWire <http://blog.willis.com/> blog > > > > > > > > > > > > > > > ____________________________________________________________________ > > > __ > > > > > > > > > > For information pertaining to Willis' email confidentiality and > > > > > monitoring policy, usage restrictions, or for specific company > > > > > registration and regulatory status information, please visit > > > > > http://www.willis.com/email_trailer.aspx > > > > > > > > > > We are now able to offer our clients an encrypted email capability > > > for > > > > > secure communication purposes. If you wish to take advantage of this > > > > > service or learn more about it, please let me know or contact your > > > > > Client Advocate for full details. ~W67897 > > > > > ____________________________________________________________________ > > > __ > > > > > > > > > > > > > > > > > Ticket Details > > > > =================== > > > > Ticket ID: QHY-799230 > > > > Department: Support IDV > > > > Priority: Normal > > > > Status: Closed > > > > > > > > Ticket Details > =================== > Ticket ID: QHY-799230 > Department: Support IDV > Priority: High > Status: Open > > Ticket Details =================== Ticket ID: QHY-799230 Department: Support IDV Priority: High Status: Open