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[IDV #TFN-527991]: Problem running IDV.-

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  • Subject: [IDV #TFN-527991]: Problem running IDV.-
  • Date: Mon, 17 Dec 2012 16:45:17 -0700
Dear Débora,

We are sorry you are still running into problems. We suspect something may be 
corrupted. Here are a few things you can try, each more draconian than the 
previous:

1/ Delete the .unidata/idv/DefaultIdv/plugins/ graphicsfix plugin. Restart the 
IDV.
2/ If 1/ does not work, move (rename) (do NOT delete) the .unidata directory 
(e.g., unidata.bak)in your home directory. Restart the IDV.
3/ If 2/ does not work. Re-install the IDV.

Please keep us informed on your progress.

Best Wishes,

Unidata IDV Support

> Hi Tom,
> 
> Thanks for your answer.
> I can't open the program. The first thing that happens when I try to
> execute it is the message of an error.
> Cheers,
> Débora
> 2012/12/17 Unidata IDV Support <address@hidden>
> 
> > Hi Débora,
> >
> > re:
> > > When I first downloaded and ran IDV I had no problem, only "spurious map
> > > lines" in the world map projection. I tried to fix this downloading a
> > > plugin. Since that moment the program didn't work. So I uninstalled it
> > and
> > > re-installed. But the problem still persist. The message is:
> > >
> > > Fatal error initializing resources
> > > ucar.unidata.util.ColorTable cannot be cast to
> > > ucar.unidata.util.NamedObject.
> > >
> > > I will appreciate your help in this issue.
> >
> > The spurious map lines problem is typically seen on machines that have
> > certain video cards (e.g., ones from ATI).  For years, the fix for this
> > was the installation of a plugin.  The problem is corrected in a different
> > manner in recent versions of the IDV.  Please do the following:
> >
> > 1) remove the plugin that you installed and is causing problems and
> >    restart the IDV
> > 2) click on Edit -> Preferences from the IDV Dashboard
> > 3) in the System tab, make sure that the Enable geometry by reference
> >    checkbox is _not_ checked and then click on OK to save the
> >    preference
> > 4) exit and restart the IDV
> >
> > Please let us know if this does not fix your problem.
> >
> > Cheers,
> >
> > Tom
> > --
> >
> > ****************************************************************************
> > Unidata User Support                                    UCAR Unidata
> > Program
> > (303) 497-8642                                                 P.O. Box
> > 3000
> > address@hidden                                   Boulder, CO
> > 80307
> >
> > ----------------------------------------------------------------------------
> > Unidata HomePage                       http://www.unidata.ucar.edu
> >
> > ****************************************************************************
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: TFN-527991
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> 
> 


Ticket Details
===================
Ticket ID: TFN-527991
Department: Support IDV
Priority: Normal
Status: Closed