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> Hi Guys, > > Any update on my problems? > > Cheers, > Ian. > Hi Ian, It has been a busy month for us with several conferences and workshops ongoing, and the IDV support tickets are way behind. Sorry about the delay reply. I compared the attached images, it looks like the aspect ratio on the x is cut to half. If you are running the IDV interactively, the result is correct. When it is under Batch mode, whom is this process under? I am guessing it is not under you. Is that right? Yuan > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden] > Sent: 23 November 2012 14:36 > To: Ian Gooch > Subject: [IDV #VFT-499851]: Strange images being outputed > > > > address@hidden, > > Your Ticket has been received, and a Unidata staff member will review it and > reply accordingly. Listed below are details of this new Ticket. Please make > sure the Ticket ID remains in the Subject: line on all correspondence related > to this Ticket. > > Ticket ID: VFT-499851 > Subject: Strange images being outputed > Department: Support IDV > Priority: Normal > Status: Open > > > > Please let us know how we can assist you further. > > Unidata User Support > > Ticket Details =================== Ticket ID: VFT-499851 Department: Support IDV Priority: Critical Status: Open