This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Dear Sir/ Madam, > > Thank you for your quick response. > > I am having difficulties trying to download the data for my selected region > which is Papua New Guinea. I have created and predefined the map area using > Mercator projection for Papua New Guinea, however, when trying to load data > from the web, it exits and goes to the US region instead. > > I have also tried importing WRF model output and have managed to create > precipitation plots, however am trying to create precipitation tendencies > and it is not predefined on the pull down menu bar. How do I do this and > will await your response. > > Kind regards, > > Jimmy Gomoga, > PNG Met. Service. > Jimmy, I checked the attached information, it looks like you were try to subset the following dataset to your area: /NAM_CONUS_80km_20121111_1200.grib1. The problem is that this dataset only covers the North America area, you probably should select a global model output. Let me know if you have any more question. Yuan > address@hidden> wrote: > > > > > address@hidden, > > > > Your Ticket has been received, and a Unidata staff member will review it > > and reply accordingly. Listed below are details of this new Ticket. Please > > make sure the Ticket ID remains in the Subject: line on all correspondence > > related to this Ticket. > > > > Ticket ID: ZZP-380452 > > Subject: Error going online to download data for Papua New Guinea Map > > which I created > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > > > > > Please let us know how we can assist you further. > > > > Unidata User Support > > > > > > Ticket Details =================== Ticket ID: RXX-534848 Department: Support IDV Priority: Normal Status: Closed