This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Greetings Mike, Do you see the default background map and wireframe outline in the Display Window, or is it completely black? If it is totally empty, try updating your video card driver to the latest version. If updating the driver does not work, you may try switching over to the direct3D backend for java3d - this can be done by editing the runIDV.bat file. Towards the bottom of the file, you'll see the following lines: @echo on jre\bin\java -Xmx%idv_memory%m -XX:MaxPermSize=%idv_maxpermgensize%m -Didv.enableStereo=false -jar idv.jar %* @echo off Comment out the jre line (use REM) and remove the REM from the line below the comment discussing the use of the D3D version of Java 3D. If running the IDV using D3D does not work, try downloading the previous version of the IDV (2.9u3 - http://www.unidata.ucar.edu/downloads/idv/2_9u3/index.jsp). If 2.9u3 works and 3.0u2 doesn't, it may be that your video card is no longer supported by java3D. Cheers, Sean > Sean, > > The window shows: > > C:\Program Files\IDV_3.0.0u2>jre\bin\java -Xmx1049m > -Didv.enableStereo-false -jar idv.jar > > > Nothing else..... > > Mike > > Greetings Mike, > > > > Did the IDV give you any errors when you started up? If not, could you > > try running the IDV from the Windows command line? You'll need to navigate > > to the installation directory of the IDV and execute 'runIDV.bat'. Maybe > > there are some errors or messages that will show up in the standard output > > that you aren't able to see directly from the IDV GUI interface. > > > > Cheers, > > > > Sean > > > >> I am running Windows XP Professional Ver 2002 Service Pack 3 with CPU > >> 330 @ 1.6GHz, 1.75 GB RAM. I installed IDV 3.0u2 and it appears to > >> install fine, but when I load data (e.g. IR satellite) nothing displays > >> in the display window. Any suggestions on troubleshooting? > >> > >> Thanks, > >> > >> Mike > >> > >> -- > >> Michael E. Splitt > >> + Adjunct Faculty: Florida Institute of Technology > >> + Research Associate: Florida Institute of Technology > >> Phone: 321-674-8970 Cell: 321-427-5424 > >> Email: address@hidden > >> Mail: Department of Marine& Environmental Systems > >> Florida Institute of Technology > >> 150 W. University Blvd. > >> Melbourne, FL 32901 > >> > >> > > > > Ticket Details > > =================== > > Ticket ID: GVY-132765 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > . > > > > > -- > Michael E. Splitt > + Adjunct Faculty: Florida Institute of Technology > + Research Associate: Florida Institute of Technology > Phone: 321-674-8970 Cell: 321-427-5424 > Email: address@hidden > Mail: Department of Marine& Environmental Systems > Florida Institute of Technology > 150 W. University Blvd. > Melbourne, FL 32901 > > Ticket Details =================== Ticket ID: GVY-132765 Department: Support IDV Priority: Normal Status: Open