[IDV #BAF-577021]: IDV_3.0u2 doesn't start

Great news, although I do apologize that you had to redo your default bundle. 
I'll check out the one you sent that was not working and see if I can find the 
error.

Thanks so much!

Sean

> Thank you for answering. The suggested procedure was OK, now IDV 3.0u2
> is working properly.
> Please, find attached the file IDV couldn't load, i.e. default.xidv (now
> renamed to 'default_notworking.xidv').
> The only inconvenience was that I had to re-define the default bundle.
> 
> Thank you.
> 
> Andrea
> 
> Il 16-Mar-12 20:59, Unidata IDV Support ha scritto:
> > Greetings Andrea,
> >
> > We can't seem to reproduce the error you are having in getting the IDV to 
> > load. Perhaps something became corrupted during the multiple installs on 
> > your user and admin accounts. I would try the following:
> >
> > 1) completely uninstall the IDV from the computer (all installs in Program 
> > Files as well as user directories).
> >
> > 2) Backup and rename the .unidata folders found in your user and admin 
> > account home directories (maybe unidata-old/).
> >
> > 3) Reinstall the IDV from your user account only.
> >
> > If this works, then you can look into your .unidata_old directory to see if 
> > there is any thing you would like to keep (any custom jython scripts, the 
> > default idv bundle, etc.).
> >
> > Cheers,
> >
> > Sean
> >
> >> Sorry, no way to make IDV_3.0u2 start.
> >>
> >> I tried installing the IDV on my user account, both on the "Program
> >> Files" directory of windows (giving my account writing privileges) AND
> >> on my account's directory.
> >>
> >> Also, I tried with the nightly relase IDV_3.0u3, unsuccessfully.
> >>
> >> Please, have you any additional suggestion?
> >>
> >> Thank you
> >>
> >> A. Pellegrini
> >>
> >> Il 02-Mar-12 18:41, Unidata IDV Support ha scritto:
> >>> Greetings Andrea,
> >>>
> >>> I think the IDV is trying to read/write some information in a folder that 
> >>> is contained on the administrator's home directory. Was there a problem 
> >>> installing the IDV on your user account, as you did with 3.0? I would 
> >>> strongly recommend installing the IDV while logged into your user account.
> >>>
> >>> Cheers!
> >>>
> >>> Sean
> >>>
> >>>> Full Name: Andrea Pellegrini
> >>>> Email Address: address@hidden
> >>>> Organization: ENEA
> >>>> Package Version: 3.0u2 build date:2012-02-10 17:21 UTC
> >>>> Operating System: Windows 7
> >>>> Hardware: Java: home: C:\Program Files\IDV_3.0u2\jre version: 1.6.0_20 
> >>>> j3d:1.5.2 fcs (build4)
> >>>> Description of problem: Hello, I installed IDV_3.0u2 on a 64bit W7 PC. 
> >>>> Please, note that I'm currently using IDV_3.0, I followed the same 
> >>>> procedures to install both releases, and 3.0 is working properly.
> >>>> I installed 3.0u2 using an Administrator account and the software starts 
> >>>> correctly when I am in that account. Usually, I don't work logged-in as 
> >>>> an Administrator: when I start the new release from another account, the 
> >>>> splash screen appears and the Dashboard window opens, but both windows 
> >>>> show "Loadind defaults" and don't go further.
> >>>> Thank you in advance.
> >>>>
> >>>>
> >>> Ticket Details
> >>> ===================
> >>> Ticket ID: BAF-577021
> >>> Department: Support IDV
> >>> Priority: Normal
> >>> Status: Open
> >>>
> >>>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: BAF-577021
> > Department: Support IDV
> > Priority: High
> > Status: Open
> >
> >
> 
> 


Ticket Details
===================
Ticket ID: BAF-577021
Department: Support IDV
Priority: High
Status: Open