This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Ticket ID: HTQ-700906 > > Hi Yuan, > > As you suggested, I downloaded the latest version of IDV and everything > seems to be working fine now. I'm sorry to have occupied your time with > this issue and thank you again for your help. > > Enjoy your day, > Jaclyn No problem, I am glad it works now. Yuan > > address@hidden> wrote: > > > > Ticket ID: HTQ-700906 > > > > > > Hello Yuan, > > > > > > I uploading a problem file to the address you provided. I'm not sure > > what > > > the problem could be but let me know if I can provide you with any other > > > information/files. > > > > > > Thanks again for your help! > > > Jaclyn > > > > > > > Jaclyn, > > I have no problem loading and displaying the dataset you uploaded. I > > wonder which version of the IDV you are running, maybe you need to update > > the IDV to latest version. > > > > > > Yuan > > > > > > > address@hidden> wrote: > > > > > > > > Full Name: jaclyn > > > > > Email Address: address@hidden > > > > > Organization: university of delaware > > > > > Package Version: > > > > > Operating System: > > > > > Hardware: > > > > > Description of problem: Hello, > > > > > > > > > > I have been using IDV to view level 2 radar data. These data have > > been > > > > downloaded from the NCDC website and have a .gz extension. Some of the > > > > files open fine and I see reflectivity, radial velocity and spectrum > > width > > > > in the "Fields" window. However, many of these files seem to load, but > > > > nothing is shown in the "fields" window. I can open these same problem > > > > files in the NOAA weather and climate toolkit, but I rather use IDV. > > Any > > > > ideas as to what could be going on? > > > > > > > > > > Thank you! > > > > > > > > > > > > > > Both applications rely on the same library I wrote, should be no > > > > difference. Please upload a sample file that can be opened in the > > climate > > > > toolkit, but not in the IDV. > > > > > > > > http://motherlode.ucar.edu/repository/alias/idvupload > > > > > > > > > > > > Yuan > > > > > > > > Ticket Details > > > > =================== > > > > Ticket ID: HTQ-700906 > > > > Department: Support IDV > > > > Priority: Normal > > > > Status: Open > > > > > > > > > > > > > > > > > > > > Ticket Details > > =================== > > Ticket ID: HTQ-700906 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > > > Ticket Details =================== Ticket ID: HTQ-700906 Department: Support IDV Priority: Normal Status: Closed