This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Thanks Sean. The unusual thing is in most of these cases, data is being > generated. For example, let's say I am producing a simple visible GOES > satellite image for a region and that is the only data type. The image > may be produced without issue, but the display label is omitted. Odd. > > Scott > Scott, This is a bug in the Java 3D, we don't have a solution yet. Yuan > On 2/26/2012 2:55 PM, Unidata IDV Support wrote: > > Greetings Scott, > > > > A product's display label will disappear if its data isn't available for a > > given time step but other data included in the display still exists. > > Perhaps this is what you are seeing? I'll ask around on Monday to see if > > anyone has a grasp on how often this is an issue, although a brief look > > through past IDV tickets and replies indicates it's a known problem > > (unfortunately, one with no known solution); one user even reported an > > approximate 1 and 10 dropout rate. > > > > Cheers, > > > > Sean > > > >> Full Name: Scott Stephens > >> Email Address: address@hidden > >> Organization: NOAA/NCDC > >> Package Version: 3.0u2 build date:2012-02-10 17:21 UTC > >> Operating System: Windows 7 > >> Hardware: Java: home: C:\Program Files (x86)\Java\jre6 version: 1.6.0_31 > >> j3d:1.5.2 fcs (build4) > >> Description of problem: Periodically when running a script that outputs a > >> graphic (png) image, the contents of a product's Display Label will be > >> absent. This can happen in any variety of scripts, involving model gridded > >> data, satellite, radar or surface/in-situ data. It's relatively > >> infrequently, perhaps happening only about 10 percent of the time, but can > >> be somewhat annoying, since the product contains no title or timestamp > >> when the image is generated. Is this a known bug? > >> > >> thanks! > >> > >> > > > > Ticket Details > > =================== > > Ticket ID: PPR-792331 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > -- > > *Scott E. Stephens* > > */Meteorologist/* > > Customer Services/Climate Monitoring > > NOAA’sNational Climatic Data Center > > 151 Patton Avenue > > Asheville, NC 28801-5001 > > V: 828-271-4800 > > F: 828-271-4876 > > E-Mail: address@hidden <mailto:address@hidden> > > http://www.ncdc.noaa.gov/monitoring > > *//* > > *//* > > > Ticket Details =================== Ticket ID: PPR-792331 Department: Support IDV Priority: High Status: Closed