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[IDV #WCA-451375]: Proxy settings
- Subject: [IDV #WCA-451375]: Proxy settings
- Date: Wed, 25 Jan 2012 22:38:58 -0700
> After a call from IDV support, we had added a rule to our firewall permitting
> all traffic to host 128.117.149.64 (the public IP address for
> www.unidata.ucar.edu), but the user indicates it still doesn't work. What
> changed is that now lists a directory structure after fetching the catalog,
> but when she tries to access one of the folders, it times out. Is there
> another server that IDV requires unrestricted access to?
Brain,
It would be my fault if I only asked you to open 80 port to
www.unidata.ucar.edu. You need to do the same to 128.117.*.*, is it possible?
At least you need to open this port to motherlode.ucar.edu.
Yuan
>
>
> Brian Rayne (373-0226)
>
> Help Desk (373-0598)
> http://deqspice/helpdesk
>
>
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Thursday, January 05, 2012 2:10 PM
> To: Brian Rayne
> Cc: address@hidden; Brian Rayne
> Subject: [IDV #WCA-451375]: Proxy settings
>
> > The user indicated that she is using that version of the software already.
> > Can you confirm that the application does not send outbound traffic
> > connecting to servers on ports 80 or 443, because these would be blocked by
> > the firewall. I have verified that our firewall is not configured to block
> > outbound traffic to ports 112 and 8080.
> >
> Brain,
> Sorry for some delay due to the holiday time off.
>
> Basically, the IDV in each machine need to talk to three major severs: TDS,
> ADDE, and RAMADDA, in order to perform the 98% of its features. ADDE is in
> port 112, should be no problem according to your information. You should be
> able to connect to satellite images server, and all Observations server. The
> TDS server is on port 8080, which covers the radar server and most catalogs
> from unidata. However, some catalogs like this
> (http://www.unidata.ucar.edu/georesources/idvcatalog.xml) is on port 80, but
> the content of this catalog is on port 8080, you should be able to visit:
> http://motherlode.ucar.edu/thredds/catalog.xml. But the RAMADDA server of
> unidata is on port 80, so this will be the only major thing your users going
> to miss, unless you can config the proxy setting to open 80 to some specific
> servers.
>
>
> Yuan
>
> >
> > Brian Rayne (373-0226)
> >
> > Help Desk (373-0598)
> > http://deqspice/helpdesk
> >
> > -----Original Message-----
> > From: Unidata IDV Support [mailto:address@hidden]
> > Sent: Friday, December 23, 2011 1:50 PM
> > To: Brian Rayne
> > Cc: address@hidden
> > Subject: [IDV #WCA-451375]: Proxy settings
> >
> > > We're supporting a user that is having trouble accessing a data catalog
> > > from an NCAR server, but it's reporting timeout issues. We have a
> > > firewall that blocks outbound traffic to ports 80 and 443, but to the
> > > best of our knowledge, the firewall is not affecting the traffic to ports
> > > 112 and 8080 mentioned in the program's FAQ. The catalog file it
> > > mentions is:
> > > http://www.unidata.ucar.edu/georesources/idvcatalog.xml
> >
> > Brain,
> > The timeout error probably has nothing to do with the proxy setting. If you
> > update the version to 3.0u1, it should fix the problem. Otherwise, let us
> > know.
> >
> >
> > Yuan
> > >
> > > Based on the address, we have to assume that it's trying to directly go
> > > to port 80 of that server, which would be firewalled. I previously
> > > configured Java to use a non authenticating proxy server, but I'm
> > > thinking at this point that IDV isn't honoring those settings. By
> > > default, Java uses the system proxy (which we have configured to use our
> > > NTLM authenticating proxy server), but I changed it to use the non
> > > authenticating one because various third party programs seem to have
> > > problems with such proxy servers. Could you provide guidance about how
> > > we can get this program to work?
> > >
> > >
> > > Brian Rayne (373-0226)
> > >
> > > Help Desk (373-0598)
> > > http://deqspice/helpdesk
> > >
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: WCA-451375
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
>
>
> Ticket Details
> ===================
> Ticket ID: WCA-451375
> Department: Support IDV
> Priority: Normal
> Status: Open
>
>
Ticket Details
===================
Ticket ID: WCA-451375
Department: Support IDV
Priority: Normal
Status: Closed