This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Joris, We are preparing for a release shortly, so 2.9u4 should be quite stable. However, if you are concerned by this you can increase the memory yourself in the runIDV script. Please see instructions here: http://www.unidata.ucar.edu/software/idv/docs/userguide/misc/PerformanceTuning.html#heap -The IDV Development Team > Hello, thank you for your answer. I would like to try the latest version, > but your remark of it possibly being unstable (because still experimental) > stops me from trying it because I work in an operational environment. Is > the latest version stable now? > Thanks, > Joris > > On 6/1/11 5:58 PM, "Unidata IDV Support" <address@hidden> > wrote: > > >Hi Joris, > > > >We still think this could be an issue related to the memory allocation. > > > >Have you had time to try our suggestions we described earlier concerning > >either increasing the memory or trying version 2.9u4? > > > >Thanks. > > > >- The IDV Development Team > > > >> I'm sorry, attached the screenshot of the error message, thank you for > >> your help so far! > >> > >> Joris > >> > >> > >> > >> On 5/31/11 6:29 PM, "Unidata IDV Support" <address@hidden> > >> wrote: > >> > >> >Hi Joris, > >> > > >> >We do not detect any error message attachments in your latest e-mail. > >>At > >> >any rate, Yuan and I have some suggestions for you. > >> > > >> >We notice the amount of memory allocated to the IDV is very low, and > >>that > >> >is likely the root cause of the problem. > >> > > >> >The latest version of the IDV automatically allocates sufficient memory > >> >according to your machine parameters. The latest version of the IDV > >> >(2.9u4) is available here: > >> >http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp. Give that > >>a > >> >try. > >> > > >> >Apart from that, make sure the permissions for your ~/.unidata > >>directory > >> >is read and write accessible. > >> > > >> >-Julien > >> > > >> > > >> > > >> >> Hello Julian, I have still not been able to solve the problems I have > >> >>with > >> >> Idv on my mac. Could you have a look at the error message in the > >> >> attachment? I get it when the mouse moves over view -- displays. > >> >> > >> >> Thanks in advance for you help. > >> >> > >> >> Best regards, > >> >> Joris > >> >> > >> >> > >> >> > >> >> On 5/13/11 5:39 PM, "Unidata IDV Support" > >><address@hidden> > >> >> wrote: > >> >> > >> >> >Hi Joris, > >> >> > > >> >> >I cannot open the bundles below because I cannot connect to > >> >> >kryten.argoss.nl, probably because there is a firewall. > >> >> > > >> >> >I think this may be a memory problem. Try increasing the amount of > >> >>memory > >> >> >allocated to the IDV. > >> >> > > >> >> > >> > >>>>>http://www.unidata.ucar.edu/software/idv/docs/userguide/misc/Performan > >>>>>ce > >> >>>Tu > >> >> >ning.html#heap > >> >> > > >> >> >or > >> >> > > >> >> >you can download the latest (non-stable, still experimental) IDV. > >> >> > > >> >> >http://www.unidata.ucar.edu/downloads/idv/nightly/index.jsp > >> >> > > >> >> >This version of the IDV automatically allocates enough memory to the > >> >>IDV. > >> >> > > >> >> >-Julien > >> >> > > >> >> >> In addition to my previous e-mail: when I go Dashboard --> > >>Displays > >> >>Tab > >> >> >> --> Edit there is no dropdown menu at all. The file view and help > >> >> >>dropdown > >> >> >> menus work properly... > >> >> >> > >> >> >> > >> >> >> > >> >> >> On 5/13/11 10:35 AM, "Joris de Vroom" > >><address@hidden> > >> >> >>wrote: > >> >> >> > >> >> >> >Hello Julian, thank you for you respond. > >> >> >> > > >> >> >> >1) I do not get this dialog box (I did on my windows pc). It is > >>not > >> >> >>hidden > >> >> >> >behind another screen, I'm sure of that. When I double click > >>nothing > >> >> >> >happens. > >> >> >> > > >> >> >> >2) With nothing happen I mean no dropdown menu is shown. I click > >>on > >> >>the > >> >> >> >"colour table" button showing the colour table that is active > >>(e.g. > >> >> >> >default) and normally a dropdown menu appears, but now only the > >> >>button > >> >> >> >turns blue (screenshot 3). When I go Dashboard --> Displays Tab > >>--> > >> >> >>Edit > >> >> >> >the dropdown menu looks strange, see screenshot 1 and 2. > >> >> >> > > >> >> >> >I have attached a bundle, hopefully this helps. > >> >> >> > > >> >> >> > > >> >> >> >Thank you in advance for your help, if you would like some more > >> >> >> >information you could also contact me via telephone (details > >>below). > >> >> >>(my > >> >> >> >company is in The Netherlands). > >> >> >> > > >> >> >> >Best regards, > >> >> >> > > >> >> >> >Joris de Vroom > >> >> >> >Maritime forecaster > >> >> >> > > >> >> >> >Tel: +31 (0)527 248 015 > >> >> >> >Mob: +31 (0)6 53798910 > >> >> >> >Fax: +31 (0)527 242 016 > >> >> >> >E-mail: address@hidden > >> >> >> > > >> >> >> > > >> >> >> >Web: www.bmtargoss.com > >> >> >> > > >> >> >> >BMT ARGOSS > >> >> >> >P.O. Box 61, 8325 ZH Vollenhove > >> >> >> >Voorsterweg 28, 8316 PT Marknesse > >> >> >> >The Netherlands > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> >On 5/11/11 6:35 PM, "Unidata IDV Support" > >> >> >><address@hidden> > >> >> >> >wrote: > >> >> >> > > >> >> >> >>> Full Name: Joris de Vroom > >> >> >> >>> Email Address: address@hidden > >> >> >> >>> Organization: BMT Argoss > >> >> >> >>> Package Version: 2.9u3 build date:2011-01-14 00:05 UTC > >> >> >> >>> Operating System: Mac OS X > >> >> >> >>> Hardware: Java: home: > >> >> >> > >>>>>/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home > >> >> >> >>>version: 1.6.0_24 j3d:1.5.2 fcs (build4) > >> >> >> >>> Description of problem: Hello, I am using IDV on a macbook pro > >> >> >> >>>(processor 2.7 GHz , memory 8 GB 1333 MHz) and there are some > >> >> >>features > >> >> >> >>>that do not work. > >> >> >> >>> > >> >> >> >>> 1) Default editor: when I right-click on a paramter in the > >> >>default > >> >> >> >>>editor and choose "edit", nothing happens i.e. the editor does > >>not > >> >> >> >>>start. As a result I am unable to edit the default parameter > >> >> >>settings. > >> >> >> >> > >> >> >> >>Hmmm... I cannot reproduce this bug. When I choose "Edit > >>settings" > >> >>on > >> >> >>my > >> >> >> >>mac, I get a "Parameter Defaults" dialog. Are you sure the > >> >>"Parameter > >> >> >> >>Defaults" dialog is not hidden behind another window? Also, what > >> >> >>happens > >> >> >> >>when you double-click on the row? > >> >> >> >> > >> >> >> >>> 2) When a model field is displayd, I want to choose a colour > >> >>table. > >> >> >>I > >> >> >> >>>choose "colour table" in the Display menu, and nothing happens. > >> >> >> >> > >> >> >> >>What do you mean, nothing happens? On my mac, I am able to do go > >> >> >> >>Dashboard --> Displays Tab --> Edit --> Color Table --> Edit > >>Color > >> >> >>Table > >> >> >> >> > >> >> >> >> On my previous machine (windows), a colour table dropdown menu > >> >>would > >> >> >> >>appear with various colour tables options (edit/change range/use > >> >> >> >>default/transparancy/Dimmer/basic/radar/satellite/misc./Solid/), > >> >>but > >> >> >>not > >> >> >> >>anymore. > >> >> >> >> > >> >> >> >>On my mac, I have no problems with this functionality. > >> >> >> >> > >> >> >> >> The "Contour" button on top does work properly. > >> >> >> >> > >> >> >> >>In what way does it not work properly? > >> >> >> >> > >> >> >> >>> 3) If I choose tools - colour table editor nothing happens. > >>On my > >> >> >> >>>previous machine a colour table editor would appear. > >> >> >> >> > >> >> >> >>I cannot reproduce this error, nor any of the errors described > >> >>above. > >> >> >> >> > >> >> >> >>-Julien > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >>> > >> >> >> >>> If you could help me with this I would be most grateful. > >> >> >> >>> > >> >> >> >>> Many thanks in advance, > >> >> >> >>> > >> >> >> >>> Joris de Vroom > >> >> >> >>> > >> >> >> >>> > >> >> >> >> > >> >> >> >> > >> >> >> >>Ticket Details > >> >> >> >>=================== > >> >> >> >>Ticket ID: YBQ-374303 > >> >> >> >>Department: Support IDV > >> >> >> >>Priority: Normal > >> >> >> >>Status: Closed > >> >> >> >> > >> >> >> > > >> >> >> > >> >> >> > >> >> > > >> >> > > >> >> >Ticket Details > >> >> >=================== > >> >> >Ticket ID: YBQ-374303 > >> >> >Department: Support IDV > >> >> >Priority: Normal > >> >> >Status: Closed > >> >> > > >> >> > >> >> > >> > > >> > > >> >Ticket Details > >> >=================== > >> >Ticket ID: YBQ-374303 > >> >Department: Support IDV > >> >Priority: Normal > >> >Status: Closed > >> > > >> > >> > >> > > > > > >Ticket Details > >=================== > >Ticket ID: YBQ-374303 > >Department: Support IDV > >Priority: Normal > >Status: Closed > > > > Ticket Details =================== Ticket ID: YBQ-374303 Department: Support IDV Priority: Normal Status: Closed